Magni fi max sr
rickster57
Posts: 3
My sound bar shuts off intermittantly, cannot find a common denominator thats causing it. I tried unsuccessfully several tmes to get a response from Polk Audio. Usually if I reboot tv and soundbar it will co.e back, but why does it cut off? .y wifi signal is strong and steady. So I dont know.
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When I first started having this issue a few months ago, I read on the forum that a replacement mother board could fix it, I was not able to reach polk customer service to request one then, and my 1 year warranty ran out a few days ago. Any help appreciated....
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Hello,
I'll forward this to a friend at Polk and post his recommendations. -
Polk has offered to replace your soundbar. Please send your name, address, telephone number and the serial number from the bar to: Kim.Jasper@masimo.com and he will take care of it.
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Thanks Falcon, I sent that info to Kim.
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Good, I'm glad.
