Crackling surround sound

jaxonvanb
jaxonvanb Posts: 2
in Troubleshooting
Horrible noises coming from the surround speakers, crackling, static, popping. Bought it about three days ago didn’t have any issues until I connected it to my router and updated it, version 136 and I’m seeing people say they’ve had issues since 85?
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Comments

  • SeleniumFalcon
    SeleniumFalcon Posts: 3,831
    In quite a few instances the crackling sound is caused by interference from your router. Sometimes moving the router a few feet away from the soundbar is all that's needed. If you're still having problems contact Polk at 1-800-377-7655 and follow the prompts to soundbar help.
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