My soundbar turns off every time I pause
dr_ellert
Posts: 9
I'm using Polk Audio MagniFi MAX SR, connected to my samsung tv with optic cable and hdmi (the tv doesn't have arc hdmi). They work perfectly fine, but everytime I pause whatever I'm watching, the soundbar shuts off completely, and when I keep playing, it suddenly turns on, though there's a small delay (as with any electronic device turning on). I found on google solutions, didn't work for me though. Didn't find something about it in the manual too. Am I missing something?
Answers
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There is an automatic standby feature that happens if there's no incoming signal for approximately 15 minutes.
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Well, if it was 15 min it'd be fine... here it literally happens after a few seconds (like 3-5 seconds)
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I would send an email to: Kim.Jasper@soundunited.com and explain what's happening.
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Thank you!
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You're welcome!
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So... I'm not as smart as I thought I am. My TV model (UE50H6400) did have an HDMI ARC (which was weird in the first place; how come this really sofisticated TV from good old 2016 didn't have this kind of socket???) so I connected it as the manual instructed with ARC socket... and it works!
The reason I didn't find it in the first palce: I didn't notice that another device was connected to it, and today I wanted to organize the cables behind the TV... and noticed a little note with ARC... yeah.
Thank you all for the help, I really do appreciate! Now the TV sounds increadible and I can pause like a human being! -
I'm glad you figured it out, nice when that happens. Enjoy your system!
