Polk bad customer support?
BT949
Posts: 4
Order# 7092 Received a speaker with some damage.
No response to 2 emails after 3 weeks.
Call 1 got through after an hour. Said they'll send email with replacement info.
Waited a week no updates.
Currently on call #2 been on for 2.5 hours. An agent picked up 30 minutes ago and put me on hold.
Is this the norm with Polk Audio?
No response to 2 emails after 3 weeks.
Call 1 got through after an hour. Said they'll send email with replacement info.
Waited a week no updates.
Currently on call #2 been on for 2.5 hours. An agent picked up 30 minutes ago and put me on hold.
Is this the norm with Polk Audio?
Comments
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My email and phone was responded to minutes after the forum post 🤷
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My email and phone was responded to minutes after the forum post 🤷
You can probably thank @KennethSwauger for that.
And don't let this one experience sour you, this place is made up of lots of folks who will take an interest in new members. Stick around.So, are you willing to put forth a little effort or are you happy sitting in your skeptical poo pile?
http://audiomilitia.proboards.com/
