Needle Doctor going out of business

I saw this posted on another forum.
After 40 years, The Needle Doctor is closing its doors, effective immediately. We are incredibly grateful for the support you've shown us, both locally in the Twin Cities and globally. What started as a tiny little shop on the University of Minnesota campus grew into a world-wide analog haven. The staff was never larger than 10 or so people, which should say all that needs to be said about the work ethic of those that wore the hat. Customer service was always the centerpiece; whether it was helping music lovers solve problems, helping seasoned vets take the next step with their system, or helping grandparents find a flip-over needle for their console stereo. Every day was an adventure. We hope that our love for analog and our friendly service set us apart from the rest. With that, one last thank you to everyone who's been a part of this journey. It's been a pleasure. The Needle Doctor is dead. Long live The Needle Doctor.
Political Correctness'.........defined

"A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."


President of Club Polk

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Comments

  • vmaxervmaxer Posts: 4,455
    Sad
    Pio Elete Pro 520
    Panamax 5400-EX
    Sunfire TGP 5
    Micro Seiki DD-40 - Lyra-Dorian and Denon DL-160
    PS Audio GCPH phono pre
    Sunfire CG 200 X 5
    Sunfire CG Sig 405 X 5
    OPPO BDP-83 SE
    SDA SRS 1.2TL Sonicaps and Mills
    Ctr CS1000p
    Sur - FX1000 x 4
    SUB - SVS PB2-Plus

    Workkout room:
    Sony Bravia XBR- 32-Inch 1080p
    Onkyo TX-DS898
    GFA 555
    Yamaha DVD-S1800BL/SACD
    Ft - SDA 1C

    Not being used:
    RTi 38's -4
    RT55i's - 2
    RT25i's -2, using other 2 in shop
    LSI 15's
    CSi40
    PSW 404
  • nooshinjohnnooshinjohn Posts: 21,298
    Their website is still up. I wonder if it’s just the storefront or the entire operation shutting down. There is no indication on the website of closing.
    The Gear... Carver "Statement" Mono-blocks, TriangleArt Reference SE with Pass Labs Xono Phono Preamp, Walker Precision Motor Drive, ClearAudio Goldfinger Diamond v2 cartridge and Origin Conquerer Mk3c tonearm, Polk Audio "Signature" Reference Series 1.2TL with complete mods, Pass Labs X0.2 three chassis preamp, PS Audio PerfectWave DAC MkII, Pioneer Elite SC-LX701, Oppo UDP-205 4K Blu-ray player, Sony XBR70x850B 4k, Polk audio AB700/800 "in-wall" surrounds.

    Saying that it's "too hard" to pursue your dreams is no different than admitting to yourself that you are too lazy to achieve them.

    “If it moves, tax it. If it keeps moving, regulate it. And if it stops moving, subsidize it.”
  • F1nutF1nut Posts: 42,660
    I saw that as well.
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."


    President of Club Polk

  • stangman67stangman67 Posts: 1,280
    I might call shenanigans on that one. Post was made on a brand new account on Steve Hoffman and not posted anywhere else. That reeks of someone just trying to rile people up
    2 Channel - Major reduction complete

    KEF LS50W I Rega P6 w/ Ania MC I Rega Fono MC I Audience Ohno ICs


  • VR3VR3 Posts: 23,422
    Maybe it's a going out for business ad like they used to have at the beach 😜
    - Not Tom

    Vr3Mods.com ///// Version3Audio.com

    "No, that's silly talk. Dude, you can't possibly be this audio dumb so quit the act." - Doro
  • mhardy6647mhardy6647 Posts: 22,939
    like the Persian Rug sales emporia, you mean? :p
  • F1nutF1nut Posts: 42,660
    Steve Hoffman said it's legit.
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."


    President of Club Polk

  • aprazer402aprazer402 Posts: 1,453
    It is sad. Businesses close for a variety of reasons. Can't assume failure. Nicely written.
  • mhardy6647mhardy6647 Posts: 22,939
    edited September 24
    maybe age/health of the principal(s)? :(

    I'd reckon that business is better than it's been in years -- unless the $13 conical stylus "AT3600" cartridges from China are takin' all of the business from the higher-end vendors. :/

  • coolsaxcoolsax Posts: 1,762
    Sad to hear
    2ch -
    BlueSound Node or Onkyo CP1050 TT->Ethereal optical cable->Peachtree Audio Nova 150->GoldenEar Triton 2+
  • EmlynEmlyn Posts: 2,471
    I only bought a couple of things from them over the years, but they had stock available to them that would have been hard to find elsewhere with the knowledge to make sure a customer got what they really needed. In my case it was a new dust cover for a turntable and a replacement drive belt.
    1. Polk LSiM707, 704C, 703; Dual SVS SB2000 subwoofers; Marantz SR7011 receiver; Parasound A23 amp; Oppo 205; Sony 65" 4K TV; FIOS; PS Audio Power Plant Premier; MIT S2 cables
    2. JM Labs Electra 920.1; Sonic Frontiers Line 3 Preamp; Classe Model 25 amp; Sony HAP-Z1ES; Oppo 105D; Music Hall MMF7 and Acoustech phono pre; PS Audio Power Director; MIT S1 Cables
    3. Polk LSiM703; Parasound JC2BP and A21; Sony 48" 4K TV; Wyred4Sound DAC 2; Oppo 203; Squeezebox Touch; MIT S3 cables
  • DSkipDSkip Posts: 16,109
    It's always sad to see a business go under, especially when they are doing all the right things. I hope this was a choice the owner made instead of one he was forced into.
  • nooshinjohnnooshinjohn Posts: 21,298
    I wonder if there is a shot it might be for sale somehow....
    The Gear... Carver "Statement" Mono-blocks, TriangleArt Reference SE with Pass Labs Xono Phono Preamp, Walker Precision Motor Drive, ClearAudio Goldfinger Diamond v2 cartridge and Origin Conquerer Mk3c tonearm, Polk Audio "Signature" Reference Series 1.2TL with complete mods, Pass Labs X0.2 three chassis preamp, PS Audio PerfectWave DAC MkII, Pioneer Elite SC-LX701, Oppo UDP-205 4K Blu-ray player, Sony XBR70x850B 4k, Polk audio AB700/800 "in-wall" surrounds.

    Saying that it's "too hard" to pursue your dreams is no different than admitting to yourself that you are too lazy to achieve them.

    “If it moves, tax it. If it keeps moving, regulate it. And if it stops moving, subsidize it.”
  • EmlynEmlyn Posts: 2,471
    Possible in the long run. But, if the liabilities exceeded assets there may be nothing left to sell other than a customer list. If I remember right, the big ticket items they sold tended to be drop shipped. Weird that the website is still up. Maybe there’s nobody with access to turn it off if the creditors swooped in.
    1. Polk LSiM707, 704C, 703; Dual SVS SB2000 subwoofers; Marantz SR7011 receiver; Parasound A23 amp; Oppo 205; Sony 65" 4K TV; FIOS; PS Audio Power Plant Premier; MIT S2 cables
    2. JM Labs Electra 920.1; Sonic Frontiers Line 3 Preamp; Classe Model 25 amp; Sony HAP-Z1ES; Oppo 105D; Music Hall MMF7 and Acoustech phono pre; PS Audio Power Director; MIT S1 Cables
    3. Polk LSiM703; Parasound JC2BP and A21; Sony 48" 4K TV; Wyred4Sound DAC 2; Oppo 203; Squeezebox Touch; MIT S3 cables
  • OsarionOsarion Posts: 160
    I bought my Project Debut 3 from them around 10 years ago or so. That was back when I thought $350 was a lot to pay for a turntable lol They will be missed.
  • gudnoyezgudnoyez Posts: 6,998
    Bought some turntable accessories from them and a phono cartridge or two from them, always a good experience buying stuff from them. Sad to see them closing.
    Home Theater
    Parasound Halo A 31 OnkyoTX-NR838 Sony XBR55X850B 55" 4K RtiA9 Fronts CsiA6 Center RtiA3 Rears FxiA6 Side Surrounds Dual Psw 111's Oppo 105D Signal Ultra Speaker Cables & IC's Signal Magic Power Cable Technics SL Q300 Panamax MR4300 Audioquest Chocolate HDMI Cables Audioquest Forest USB Cable

    2 Channel
    Adcom 555II Vincent SA-T1 Marantz SA 15S2 Denon DR-M11 Clearaudio Bluemotion SDA 2.3tl's (Z) edition MIT Terminator II Speaker Cables & IC's Adcom 545II Adcom Gtp-450 Marantz CD5004 Technics M245X SDA 2B's, SDA CRS+

    Stuff for the Head
    JD LABS C5 Headphone Amplifier, Sennheiser HD 598, Polk Audio Buckle, Polk Audio Hinge, Velodyne vPulse, Bose IE2, Sennheiser CX 200 Street II, Sennheiser MX 365

    Shower & Off the beaten path Rigs
    Polk Audio Boom Swimmer, Polk Audio Urchin B)
  • hochpt21hochpt21 Posts: 5,184
    They gave me a deal on a cartridge even though it was the repair shop mistake. Solid service for sure.
    __________________________________________________
    2 Channel
    Turntable - VPI Scout 1.1/Ortofon 2M Blue
    Amplification - Parks Audio Budgie, Dared SL2000a, McCormack DNA 0.5 Deluxe
    Speakers - GoldenEar Triton 2
    __________________________________________________
    7.1 Home Theater
    Denon AVR-X3300W; Rotel RMB-1066; Polk CS350ls, LS90's, FXi3's, RC60i; SVS PC Ultra; BenQ HT2050; Elite Screens 120"
    __________________________________________________
    Man Cave
    Turntable - Pro-Ject 2.9 Wood/Grado Gold
    Integrated Amplifier - Rogue Audio Cronus Magnum II
    CD: Cambridge Audio
    Speakers - SDA 2A; Epos Epic 2
    __________________________________________________
  • F1nutF1nut Posts: 42,660
    The thread on the Hoffman forum has disappeared, so it seems the story isn't true.
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."


    President of Club Polk

  • nooshinjohnnooshinjohn Posts: 21,298
    They have yet to respond to my email, and the phone does not get answered.
    The Gear... Carver "Statement" Mono-blocks, TriangleArt Reference SE with Pass Labs Xono Phono Preamp, Walker Precision Motor Drive, ClearAudio Goldfinger Diamond v2 cartridge and Origin Conquerer Mk3c tonearm, Polk Audio "Signature" Reference Series 1.2TL with complete mods, Pass Labs X0.2 three chassis preamp, PS Audio PerfectWave DAC MkII, Pioneer Elite SC-LX701, Oppo UDP-205 4K Blu-ray player, Sony XBR70x850B 4k, Polk audio AB700/800 "in-wall" surrounds.

    Saying that it's "too hard" to pursue your dreams is no different than admitting to yourself that you are too lazy to achieve them.

    “If it moves, tax it. If it keeps moving, regulate it. And if it stops moving, subsidize it.”
  • F1nutF1nut Posts: 42,660
    I called too, no one answered. Weird doings.
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."


    President of Club Polk

  • NightfallNightfall Posts: 8,189
    Maybe it's happening but the word wasn't supposed to be out yet?
    afterburnt wrote: »
    They didn't speak a word of English, they were from South Carolina.

    Village Idiot of Club Polk
  • The seriousness of the Needle Doctor is real ... Referred another business for my next issue with my receiver. .... I emailed them again and told them I went out of my way to drive over and was angry ...
    www.mcdvoice.com
  • mhardy6647mhardy6647 Posts: 22,939
    ^^^ weird, almost contextual, spam.

    :(

  • Mikey081057Mikey081057 Posts: 6,586
    I purchased from Needle Doctor and was always satisfied with the experience. Their people were nice and always helpful. Maybe Polk can hire their customer service people.
    My New Year's resolution is 3840 × 2160

    HT:Polk LSiM 706 LSiM 705's VR3 LSiM 703's LSiM 702's| Marantz AV7704 | Sunfire TGA-7401 | Oppo UDP 203 | Sony PS4 Pro| Directv Genie HD DVR | Samsung 75" Q8 QLED | SVS PB13 Ultra | MIT EXP 2's (Fronts & Center)

    ManCave: Parasound Halo A21 | Parsound Halo A52+ | Marantz AV7002 AV PrePro | Usher Dancer Mini-x DMD's | Usher BE-616 Center | SVS Ultra Surrounds | SVS SB4000 Sub | SVS SB2000 Sub | Oppo UDP 203 | MIT Shotgun S3's | PSAudio Stellar GCD | Music Hall MMF 5.3se TT w/ Soundsmith Carmen | Mytek Brooklyn DAC+ | Lumin U1 Mini | HP Elite Slice PC | ROON'd for life | Samsung 50" SUHD TV | Sony PS4

    Patio | Polk Atrium 8's | Yamaha R-N303BL |

    Office |Cocktail Audio X14 | KEF LS50 | Peactree Nova 125SE |

    Bedroom | Focal 905's | Chromecast Audio |

    Garage | Polk Monitor 5B's

    Closet Yamaha M80 | 2 Polk MP3K subs| Yaqin MC100B with Shuguang Treasures KT 88's & CV181Z's | Tesla E83CC's | Marantz 2252B | Marantz 2385 | Bluesound Node |Polk SDA SRS 2.3 |
  • F1nut wrote: »
    The thread on the Hoffman forum has disappeared, so it seems the story isn't true.

    The Audiogon thread is locked as well.
  • polrbehrpolrbehr Posts: 2,379
    They have yet to respond to my email, and the phone does not get answered.

    Spam filter, caller ID. Need I say more? :D

    I've only gotten a couple of things from them over the years, but still sad if they're really closing up shop.
    So, are you willing to put forth a little effort or are you happy sitting in your skeptical poo pile?


    http://audiomilitia.proboards.com/
  • I left several voice messages over a few days and no answer. Now the voice mail box is full and no more messages can be left. Sent emails to Chris, the sales person that I had a good relationship with and no answers either.

    It is strange for a business that had such a well-deserved good reputation to close in such a disregarding way for its customers. It does not take much to make an outgoing voice message giving a status. Same with the web site.

    I feel like I've lost a good friend. That they are gone is almost certain. No business that still wanted to cultivate a customer base would close its doors like this. It's a shame.
  • F1nutF1nut Posts: 42,660
    The plot thickens.
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."


    President of Club Polk

  • nooshinjohnnooshinjohn Posts: 21,298
    I have had zero success reaching them as well.
    The Gear... Carver "Statement" Mono-blocks, TriangleArt Reference SE with Pass Labs Xono Phono Preamp, Walker Precision Motor Drive, ClearAudio Goldfinger Diamond v2 cartridge and Origin Conquerer Mk3c tonearm, Polk Audio "Signature" Reference Series 1.2TL with complete mods, Pass Labs X0.2 three chassis preamp, PS Audio PerfectWave DAC MkII, Pioneer Elite SC-LX701, Oppo UDP-205 4K Blu-ray player, Sony XBR70x850B 4k, Polk audio AB700/800 "in-wall" surrounds.

    Saying that it's "too hard" to pursue your dreams is no different than admitting to yourself that you are too lazy to achieve them.

    “If it moves, tax it. If it keeps moving, regulate it. And if it stops moving, subsidize it.”
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