Can't pair Command Bar to Subwoofer.

So I've tried unplugging both, hitting the sync thing on back of sound bar. Alexa gives message in paring mode, I move to subwoofer which is maybe a couple inches from sound bar. Any closer and it will be on top of it. I push in the sync on back of subwoofer. It's green light blinks and blinks and never stops blinking, never pars and eventually Alexa says paring fails.

I don't see any other instructions to try if this fails. I've tried unplugging both and plugging in again. Anyone have this problem and got it to work or know what else I can try?

Comments

  • KennethSwaugerKennethSwauger Moderator Posts: 6,698
    Hello,
    I'm sorry there's a problem, I'll ask a friend at Polk to contact you via email. He probably won't be able to respond until Monday.
    "And the house you live in will never fall down
    If you pity the stranger who stands at your gate" G.Lightfoot
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