Can't pair Command Bar to Subwoofer.

So I've tried unplugging both, hitting the sync thing on back of sound bar. Alexa gives message in paring mode, I move to subwoofer which is maybe a couple inches from sound bar. Any closer and it will be on top of it. I push in the sync on back of subwoofer. It's green light blinks and blinks and never stops blinking, never pars and eventually Alexa says paring fails.

I don't see any other instructions to try if this fails. I've tried unplugging both and plugging in again. Anyone have this problem and got it to work or know what else I can try?

Comments

  • KennethSwaugerKennethSwauger Moderator Posts: 6,846
    Hello,
    I'm sorry there's a problem, I'll ask a friend at Polk to contact you via email. He probably won't be able to respond until Monday.
    "They thought we were too loud, but shoot, I had four army blankets folded over my amp, and the volume level was on 2. I'm used to playin' on 10!" S.R.V.
Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!