My PSW-125 has gone bad same as the others posted here with heartbeat. Does Polk replace bad units

DavidMiruzzi

My PSW-125 started having problems about 18 months ago so I just unplugged the subwoofer. Forgot about it and finally decided to deal with the issue. In researching, I saw all these posts from others having the same issue with this unit. Does Polk replace them as they seem defective. I have had the unit for a few years but don’t remember exact purchase date. I know it has not worked longer than it has worked though.

[Deleted User]

Hello,
My advice would be to send an email to: Kim.Jasper@soundunited.com and explain the circumstances. He's a good guy and will work with you to solve the problem.