SurroundBar 6000: Sync button not working

mvhaywilliams

My SurroundBar 6000 is not syncing when I turn both the bar and the subwoofer on. The subwoofer flashes green slowly. So, following the directions, I turn off the subwoofer and then press and hold "Sync" on the back of the sound bar. At this point, my understanding is that the LED on the back of the bar (next to the "Sync" button) should start blinking. This does not occur. Any thoughts on what might be happening? Thank you!

mikeJHoare

The led light on my soundboard 6000 is not working at all, so soundboard and woofer are not connecting, so no wooferat all.

SeleniumFalcon

Are you referring to the main power LED on the front of the soundbar?

sandro_ferreira

I have the same situation, the sync button behind the sound bar to start the synchronization with the subwoofer it’s not working

PandaBoy

Any resolution to this problem? I have the same issue.