Magnifi max SR syncing problem

omer7731

Hello friends,

I have magnifi max sr system in my home 2 weeks.

Yesterday the sr1 and the subwoofer stop syncing to the soundbar.

I tried to do the syncing instructions that I found ( user manual, Polk website, Polk forum, google searching)

No matter what I tried they not sync.

There is any seggustion what I can do before I use the warranty?

I read a lot of problem in magnifi model, I hope that i don’t make a mistake.

[Deleted User]

Hello,
Give Polk a call at: 1-800-377-7655 select option 1.

tlsunday2003

Were they able to help?

StansTheMann

Hello, was Polk able to resolve your syncing issues? I'm having the same problem.

Dendrit

Same problem and no desicion

pbgp

This system is a joke. I bought in August 2021, within 2 months the sound bar went out and had to be replaced. Now I have issues every few day that the sound goes out, have to reset. Miraculously quit working with eARC cable. Have to use optical and don’t like that at all. Was on phone for 45 minutes one day just to get it working again. Customer service agent was less than nice. I’m gonna try to sell this crap and buy a Sonos.

SeleniumFalcon

I'll forward your post to a friend at Polk who will contact you as soon as he can. I'm sure he can help.