Polk Surroundbar 6000 SYNC LED will not blink after depressing SYNC button for 3 seconds

JSH56

My Polk Surroundbar 6000 SYNC LED will not blink after depressing SYNC button for 3 seconds. My subwoofer will no longer sync with my soundbar and the subwoofer light eventually goes to solid red. This just started happening and we watched a movie last night with excellent bass.

[Deleted User]

Hello,
It's probably a good idea to give Polk a call at: 1-800-377-7655 follow prompts for soundbar assistance.

JSH56

Thanks

[Deleted User]

You're welcome...!

Nvila

I had this problem and it turns out I needed to turn the soundbar on first. Once I turned it on by pressing the solid red light on the front, the sync button started working for me.

SeleniumFalcon

Thanks for taking the time to share that solution!