PSW505 Strange Behaviour-HELP!
ricardoht
Posts: 4
Hi,
My PSW505 randomly stopped switching from AUTO to ON mode. The sub’s light on its rear does not turn green even if I manually put on the ON mode. I’ve double checked everything is connected as it should and I haven’t made any changes to the settings in my AVR (subwoofer On, all 7 speakers set as “small”, crossover 80 Hz) and the rest of my HT equipment works just fine.
Yesterday I unplugged my sub from the wall for three hours until I came back from work. I tried switching it to ON mode and to my surprise the light on the sub's rear turned green. I played some YouTube videos and the subwoofer was playing again just fine.
This morning I went downstairs to see if the sub was still working and the light on its rear is red even though the switch was left to ON. I tried playing some content to see if the sub would kick in and it won't. The light stays red hence no sound comes out from the sub
Any help would be greatly appreciated.
My PSW505 randomly stopped switching from AUTO to ON mode. The sub’s light on its rear does not turn green even if I manually put on the ON mode. I’ve double checked everything is connected as it should and I haven’t made any changes to the settings in my AVR (subwoofer On, all 7 speakers set as “small”, crossover 80 Hz) and the rest of my HT equipment works just fine.
Yesterday I unplugged my sub from the wall for three hours until I came back from work. I tried switching it to ON mode and to my surprise the light on the sub's rear turned green. I played some YouTube videos and the subwoofer was playing again just fine.
This morning I went downstairs to see if the sub was still working and the light on its rear is red even though the switch was left to ON. I tried playing some content to see if the sub would kick in and it won't. The light stays red hence no sound comes out from the sub
Any help would be greatly appreciated.
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Hello,
If I remember correctly, the switch is a three position selector, off/auto/on and I believe it is the middle position that you want. It's a small selector and you have to carefully set it to the middle.
I hope this is helpful. -
@KennethSwauger your memory serves you well, 3 position switch confirmed.
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KennethSwauger wrote: »Hello,
If I remember correctly, the switch is a three position selector, off/auto/on and I believe it is the middle position that you want. It's a small selector and you have to carefully set it to the middle.
I hope this is helpful.
Tried this and still it’s a no go. No sound comes from the sub and the light stays red even when playing low frequencies. -
Telephone Polk support at: 1-800-377-7655 select option 1 and have the serial number and date of purchase handy.
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I just called Polk support and they'll be sending a replacement part. Unfortunately it's back-ordered and it'll take up to two months.
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