Customer Service

JRandyH
JRandyH Posts: 2
in Customer Service
Do not make the same mistake I did....purchasing Polk products! Their customer service is non-exsistent...1st call, on hold for 30 minutes before I could talk to anyone. 2nd call, hung up on at 5:00pm then they were closed for the day. 3rd call, I'm currently on hold for 36 minutes while they find a work around. By the way this is my second soundbar the original bar worked for a week or so before the remote no longer worked. They sent a replacement bar which does the exact same thing. I just hope the distributor is a little more stand up than Polk concerning a return. Buyer beware
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Comments

  • rooftop59
    rooftop59 Posts: 8,121
    Pm @KennethSwauger

    He's the man that can help you!
    Living Room 2.2: Usher BE-718 "tiny dancers"; Dual DIY Dayton audio RSS210HF-4 Subs with Dayton SPA-250 amps; Arcam SA30; Musical Fidelity A308; Sony UBP-x1000es
    Game Room 5.1.4:     Denon AVR-X4200w; Sony UBP-x700; Definitive Technology Power Monitor 900 mains, CLR-3000 center, StudioMonitor 350 surrounds, ProMonitor 800 atmos x4; Sub - Monoprice Monolith 15in THX Ultra
    Bedroom 2.1     Harmon Kardon HK3490; Bluesounds Node N130; Polk RT25i; ACI Titan Subwoofer
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  • phantomjim
    phantomjim Posts: 1
    Hi, I'm upgrading my system.ok have a hyahama 2015 year reciever, 500 amp. I am getting t-50 towers, and t-30 center, I need a set of bookshelf speakers for sourround, they need to be 6 ohms, to match my other speakers, including my subwolfer, a 10in 6amp. Do you have à set of bookshelf that are 6 ohm? All that I have seen are 8ohm.
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  • pitdogg2
    pitdogg2 Posts: 25,553
    Why do they need to be 6 ohm? 8 ohm would be an easier load, would it not?
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  • rooftop59
    rooftop59 Posts: 8,121
    phantomjim wrote: »
    Hi, I'm upgrading my system.ok have a hyahama 2015 year reciever, 500 amp. I am getting t-50 towers, and t-30 center, I need a set of bookshelf speakers for sourround, they need to be 6 ohms, to match my other speakers, including my subwolfer, a 10in 6amp. Do you have à set of bookshelf that are 6 ohm? All that I have seen are 8ohm.

    Welcome to club Polk!

    I am not sure why you think the t-series is 6 ohm. 8 ohm all around. Get the t-15s and ur set!
    Living Room 2.2: Usher BE-718 "tiny dancers"; Dual DIY Dayton audio RSS210HF-4 Subs with Dayton SPA-250 amps; Arcam SA30; Musical Fidelity A308; Sony UBP-x1000es
    Game Room 5.1.4:     Denon AVR-X4200w; Sony UBP-x700; Definitive Technology Power Monitor 900 mains, CLR-3000 center, StudioMonitor 350 surrounds, ProMonitor 800 atmos x4; Sub - Monoprice Monolith 15in THX Ultra
    Bedroom 2.1     Harmon Kardon HK3490; Bluesounds Node N130; Polk RT25i; ACI Titan Subwoofer
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