SurroundBar 5000

jocarot
jocarot Posts: 2
in Troubleshooting
i just connect my SurroundBar 5000 to my computer with jack, sounds good but every 5 min its turns off.
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Comments

  • [Deleted User]
    [Deleted User] Posts: 7,658
    Hello,
    Welcome to Polk's forum. Most of the time that is caused by the incoming signal not being high enough to prevent the auto shut off from being triggered. Try increasing the signal coming from your computer moving it above the auto threshold.
    Regards, Ken
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  • jocarot
    jocarot Posts: 2
    im not using in the lowest volume. Im not sure what do you mean with auto threshold.
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  • [Deleted User]
    [Deleted User] Posts: 7,658
    There is a circuit that senses when there isn't any signal coming into the soundbar for about 10/15 minutes. When this happens the bar goes into the standby mode. In order to prevent this from happening the strength of the incoming signal has to be increased so, during quiet passages, this automatic function isn't triggered.
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