sound goes off after 4 seconds?
flowerfox
Posts: 2
Hello all, please help:
When first turning on the TV, the sound bar works for about 4 seconds and then goes off. I have to press the OPT button 3 times to get sound back. How can i sync it so that the sound stays on when turning on TV? Thank you so much!
When first turning on the TV, the sound bar works for about 4 seconds and then goes off. I have to press the OPT button 3 times to get sound back. How can i sync it so that the sound stays on when turning on TV? Thank you so much!
Comments
-
Hello,
Welcome to Polk's forum. I'll check with Polk CS and let you know.
Regards, Ken -
Polk's CS guys got back to me and suggested that either the cable or the soundbar is at fault and suggested get them exchanged. Send an email to: Ken.Carter@soundunited.com and Ken will get things handled.
-
Oh thank you so much! I really appreciate it!
![[Deleted User]](https://w8.vanillicon.com/83b82048d67877ca27bbc25d5d38f9d3_100.png)