PSW110 Black 110V making loud noise purchased 11/25/2011
wdtran2001
Posts: 7
My subwoofer is making static noise just recently. I unpluged the RCA cable from the receiver and subwoofer is still making static noise. Look like it's broken.
Comments
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Hello,
Welcome to Polk's forum. The bass amplifier has a three year warranty, from your post it seems you're beyond that. Give Polk CS a call at 1-800-377-7655 or send an email to polkcs@polkaudio.com and mention you've joined Club Polk when you contact them.
Regards, Ken -
The owner manual said its has a 5 year warranty. What should i do?
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it's a subwoofer and not a bass amplifier.
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wdtran2001 wrote: »it's a subwoofer and not a bass amplifier.
same thing, it's a plate amp2-channel: Modwright KWI-200 Integrated, Dynaudio C1-II Signatures
Desktop rig: LSi7, Polk 110sub, Dayens Ampino amp, W4S DAC/pre, Sonos, JRiver
Gear on standby: Melody 101 tube pre, Unison Research Simply Italy Integrated
Gone to new homes: (Matt Polk's)Threshold Stasis SA12e monoblocks, Pass XA30.5 amp, Usher MD2 speakers, Dynaudio C4 platinum speakers, Modwright LS100 (voltz), Simaudio 780D DAC
erat interfectorem cesar et **** dictatorem dicere a -
I just send email to polkcs@polkaudio.com. I will see what happen next.
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Polk a great customer support but I suggest calling them unless you are out of the country2-channel: Modwright KWI-200 Integrated, Dynaudio C1-II Signatures
Desktop rig: LSi7, Polk 110sub, Dayens Ampino amp, W4S DAC/pre, Sonos, JRiver
Gear on standby: Melody 101 tube pre, Unison Research Simply Italy Integrated
Gone to new homes: (Matt Polk's)Threshold Stasis SA12e monoblocks, Pass XA30.5 amp, Usher MD2 speakers, Dynaudio C4 platinum speakers, Modwright LS100 (voltz), Simaudio 780D DAC
erat interfectorem cesar et **** dictatorem dicere a -
I got no reply from Polk
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wdtran2001 wrote: »I got no reply from Polk
Did you call them? -
i just called them up and they will send me a new amp board even thru my amp warranty expired (only 3 years). Hopefully get it end of this week or early next week.
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I'm glad they were able to help.
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wdtran2001 wrote: »i just called them up and they will send me a new amp board even thru my amp warranty expired (only 3 years). Hopefully get it end of this week or early next week.
Sweet! Great CS right there... -
I got the amp board and install. Works perfect. Thanks Polk CS.
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