Samsung Smart TV and SurroundBar 4000

garymait

I have a problem (especially on Golf Channel and on PVR playback) where the sound becomes garbled/noisy. Turning the unit off and on fixes it but it has been getting worse to the point of it happening ever 15 minutes or so.

[Deleted User]

Hello,
Welcome to Polk's forum. Which has to be turned on and off to fix the problem?
Regards, Ken

garymait

The sound bar. Sometimes changing the channel used to work but now it needs the bar turned off. I can go for several days and not have an issue (as long as I don't watch the golf channel or PVR for long) but lately the problem has gotten much worse (last night watching PVR'd material I used the remote to tum of the bar about 12 times in 2 1/2 hours).

[Deleted User]

Ah, I understand. The best thing to do is contact Polk's CS department either at: 1-800-377-7655 or via email to: polkcs@polkaudio.com, whatever the cause they can help.
Regards, Ken