polk 5000 soundbar bluetooth

my soundbar wont link via bluetooth. never worked since purchase. looking around forum, seems to be common problem. what can i do to fix.

Answers

  • Hello,
    Welcome to Polk's forum. The best source of troubleshooting help will be Polk's CS department either via telephone at: 1-800-377-7655 or via email to: polkcs@polkaudio.com.
    I'm not sure what their New Year's schedule is, but emails will probably be the best contact method.
    Regards, Ken