repair questions

rayzor_jon
rayzor_jon Posts: 9
edited February 2004 in Troubleshooting
I called Polk Customer service about getting a plate amp fixed for a PSW and was given an address in San Diego to send it to. I was unable to get any info on what the repair policy is: if there is a fee to look at it, a possible estimate for repairs, how long it may take, and any specifics on shipping the unit to ensure I get it back. Can you offer any suggestions on this issue?
Post edited by rayzor_jon on
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Comments

  • Tour2ma
    Tour2ma Posts: 10,177
    edited February 2004
    I'd call Ken back.

    Do you know if you are in warranty? I believe normally you are asked to include a copy of the receipt and a brief description of the problem along with your personal info.
    More later,
    Tour...
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