Cary SLP 05 Review Part Two
Sumerian
Posts: 490
So after using it for few weeks here are my thoughts.
Let me first say that this thing sounds amazing there is no question or second thought about that.
But....................................
1) Don't understand this, for a premium pre amp like SLP05 (Top of the line product from cary) why they have to use the cheapo EH tubes? cant they alteast use the gold terminal version of the same tubes? isn't it the parts choice that make up a premium audio product? I see the same pattern in their DAC's chip choice too. I don't expect them to use some antique Pope tubes but come on for a 9K MSRP you should do better than EH tubes.
2) Remote!!!! what the hell is wrong with this thing anyway. Seriously for a 2 button remote this thing is "the" heaviest remote I ever handled. My biggest complaint is why there is no power button? Power button would have also worked as HT By pass. This pre amp is 10 years old why haven't they thought of this? I did post this question to them .. one of their guys responded back saying it would have been a good option but he is not sure why they haven't done it. I am not expecting fully functional remote but just one more button to make it least functional.
3) I think they should and must increase their customer service model.
I am not looking for "Getting the job" done since I didn't purchase "Getting the job done" product and haven't paid "Getting the job done" price I bought a premium product and paid premium price so I expect the premium service PERIOD.. Honestly though , initially I was scared with all the customer service reviews I read on the forums. Even though Cary CS is not that scary but it still doesn't cut it. There is a CSR by name Dan who is pretty quick in responding to the queries but looks like that's about it, anything beyond him / after him is not up to the mark. When you sell a products like these you really need a VERY GOOD customer service to back up the products.
4) Quality Check, though this is a minor issue but I still want to put it there. When I opened the boxes and started connecting the components I heard a nut/bolt rolling in the power unit. Contacted the Cary CS they asked me to drop it at their location so that they can fix it or I can I open it up and discard the screw. Anyways I opened it up and screwed the screw back in to its actual position.
A screw on loose in a power unit would or may have screwed up the entire pre amp. Aren't hand made/ hand assembled products destined to have better QC?
And.......................
1) I really like the fact it has three XLR inputs thought it may not sound big of a deal but I think that would be critical when in need.
2) They way low end sounds is really exception, nothing like I have heard before. I was actually concerned about how a tube pre would respond wrt Bass ...needless to say I am really impressed ....in fact I am more than impressed.
3) Mid range has a unique feel or signature ... I don't have the exact technical/audiophile term but let me just say it feels unique and sweet.
4) I never had to move volume knob beyond the 1/4 th position ...Damn thing has so much gain.
5) Important thing I noticed is no matter what the volume (Volume levels I tried) is it still sounds clear, very clear no distortion at all.
6) Looks!!! seriously it looks like some cool ET equipment. I think this thing looks real nice in black.
So.......
1) Though I am happy with the purchase I am not sure if I want to buy more from Cary. Atleast not brand new ones. To me customer service means everything I am ok getting little less great sounding product and I am ok paying little more price if I get good customer service. To me buying product from a company means a lot than just the product.
Let me first say that this thing sounds amazing there is no question or second thought about that.
But....................................
1) Don't understand this, for a premium pre amp like SLP05 (Top of the line product from cary) why they have to use the cheapo EH tubes? cant they alteast use the gold terminal version of the same tubes? isn't it the parts choice that make up a premium audio product? I see the same pattern in their DAC's chip choice too. I don't expect them to use some antique Pope tubes but come on for a 9K MSRP you should do better than EH tubes.
2) Remote!!!! what the hell is wrong with this thing anyway. Seriously for a 2 button remote this thing is "the" heaviest remote I ever handled. My biggest complaint is why there is no power button? Power button would have also worked as HT By pass. This pre amp is 10 years old why haven't they thought of this? I did post this question to them .. one of their guys responded back saying it would have been a good option but he is not sure why they haven't done it. I am not expecting fully functional remote but just one more button to make it least functional.
3) I think they should and must increase their customer service model.
I am not looking for "Getting the job" done since I didn't purchase "Getting the job done" product and haven't paid "Getting the job done" price I bought a premium product and paid premium price so I expect the premium service PERIOD.. Honestly though , initially I was scared with all the customer service reviews I read on the forums. Even though Cary CS is not that scary but it still doesn't cut it. There is a CSR by name Dan who is pretty quick in responding to the queries but looks like that's about it, anything beyond him / after him is not up to the mark. When you sell a products like these you really need a VERY GOOD customer service to back up the products.
4) Quality Check, though this is a minor issue but I still want to put it there. When I opened the boxes and started connecting the components I heard a nut/bolt rolling in the power unit. Contacted the Cary CS they asked me to drop it at their location so that they can fix it or I can I open it up and discard the screw. Anyways I opened it up and screwed the screw back in to its actual position.
A screw on loose in a power unit would or may have screwed up the entire pre amp. Aren't hand made/ hand assembled products destined to have better QC?
And.......................
1) I really like the fact it has three XLR inputs thought it may not sound big of a deal but I think that would be critical when in need.
2) They way low end sounds is really exception, nothing like I have heard before. I was actually concerned about how a tube pre would respond wrt Bass ...needless to say I am really impressed ....in fact I am more than impressed.
3) Mid range has a unique feel or signature ... I don't have the exact technical/audiophile term but let me just say it feels unique and sweet.
4) I never had to move volume knob beyond the 1/4 th position ...Damn thing has so much gain.
5) Important thing I noticed is no matter what the volume (Volume levels I tried) is it still sounds clear, very clear no distortion at all.
6) Looks!!! seriously it looks like some cool ET equipment. I think this thing looks real nice in black.
So.......
1) Though I am happy with the purchase I am not sure if I want to buy more from Cary. Atleast not brand new ones. To me customer service means everything I am ok getting little less great sounding product and I am ok paying little more price if I get good customer service. To me buying product from a company means a lot than just the product.
Post edited by Sumerian on
Comments
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Most high end tube gear do not come with premium tubes. Perhaps they figure you're going to roll tubes anyway. Gold pins wouldn't change the sound of the EH tubes.
Most high end gear does not have a power on/off option via the remote....just the way it is.
Try a Jolida CDP remote some time, you could kill someone with it.
Glad you like the sound.Political Correctness'.........defined
"A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."
President of Club Polk -
Most high end gear does not have a power on/off option via the remote....just the way it is.
.
is there any logical explanation for that? since every one seems to do it, there should be one I guess? -
Nice mini review..
While I don't really know or have even heard a Cary product, I do believe for the $$ you paid there should be better CS than which you are recieveing, even for your tube miss number issue..
As for their choice of Tubes, while I'm very new to Tubes as well maybe they find those EH tubes to be very reliable and you said your self the sound is Amazing..
Being a ten year old design do they have another model that has power button, HT by-pass and selectable inputs on the remote?
Scratch that the SLP05 is TOTL..
I also feel some things are a pre requisite on a remote, you know just simple things, like a power button, volume and input selection should be mandatory IMO..
My McCormack LD-2 and Rogue do not have power buttons either, though the LD-2 has input selection and HT by-pass..ATC SCM40's,VTL TL 2.5 Preamp,PSB Stratus Goldi's,McCormack DNA 500,McCormack MAP-1 Preamp,Pro-Ject Xtension 10 TT,Ortofon Cadenza Red/Nordost RedDawn LS Speaker cables, Bryston BDP-2, Bryston BDA-2,PS Audio AC-3 power cables -
is there any logical explanation for that? since every one seems to do it, there should be one I guess?
More circuitry = more noise.Political Correctness'.........defined
"A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."
President of Club Polk -
More circuitry = more noise.
Bingo...plus your average higher end audiophile doesn't look at convenience options first, it's always first and foremost about the sound.HT SYSTEM-
Sony 850c 4k
Pioneer elite vhx 21
Sony 4k BRP
SVS SB-2000
Polk Sig. 20's
Polk FX500 surrounds
Cables-
Acoustic zen Satori speaker cables
Acoustic zen Matrix 2 IC's
Wireworld eclipse 7 ic's
Audio metallurgy ga-o digital cable
Kitchen
Sonos zp90
Grant Fidelity tube dac
B&k 1420
lsi 9's -
Most high end tube gear do not come with premium tubes. Perhaps they figure you're going to roll tubes anyway. Gold pins wouldn't change the sound of the EH tubes.
Most high end gear does not have a power on/off option via the remote....just the way it is.
Try a Jolida CDP remote some time, you could kill someone with it.
Glad you like the sound.
That's certainly what I thought when I first unpacked my Jolida remote. A solid piece of Aluminum with the weight of a small brick! lol Everyone I know who is not familiar with these kinds of remotes is amazed by the heft.
cnhCurrently orbiting Bowie's Blackstar.!
Polk Lsi-7s, Def Tech 8" sub, HK 3490, HK HD 990 (CDP/DAC), AKG Q701s
[sig. changed on a monthly basis as I rotate in and out of my stash] -
No offense to the OP, but sometimes I wonder about complaints for remote power buttons in higher end gear. I think that these are the same people who spend 5 minutes getting an album ready to play on a TT, but can't push a power button ?
Just a general observation ....may or may not apply here.HT SYSTEM-
Sony 850c 4k
Pioneer elite vhx 21
Sony 4k BRP
SVS SB-2000
Polk Sig. 20's
Polk FX500 surrounds
Cables-
Acoustic zen Satori speaker cables
Acoustic zen Matrix 2 IC's
Wireworld eclipse 7 ic's
Audio metallurgy ga-o digital cable
Kitchen
Sonos zp90
Grant Fidelity tube dac
B&k 1420
lsi 9's -
you hear more complaints when a manufacturer of expensive equipment give you a cheap plastic remote.Amplifiers: Norma IPA 140, MasterSound Compact 845, Ayre v6xe, Consonance Cyber 800
Preamp: deHavilland Ultraverve 3
Dac: Sonnet Morpheus 2, Musical Paradise mp-d2 mkIII
Transport: Jay's Audio CDT2 mk2, Lumin U1 mini
Speakers: Rosso Fiorentino Volterra II
Speaker Cables: Crystal Clear Magnum Opus 2, Organic Audio Organic Reference 2
Interconnects: Crystal Clear Magnum Opus 2, Argento Organic Reference 2, Argento Organic 2
Power Cables: Argento Organic Reference, Synergistic Research Foundation 10 and 12 ga.
Digital cables: Crystal Clear Magnum Opus 2 bnc, Tellurium Q aes, Silnote Audio Poseidon Signature 2 bnc
Puritan PSM156 -
A good audio rule to follow is turn amp off before pre amp, so having no remote on/off for pre could save folks some grief downstream, like blown speakers or amp.Salk SoundScape 8's * Audio Research Reference 3 * Bottlehead Eros Phono * Park's Audio Budgie SUT * Krell KSA-250 * Harmonic Technology Pro 9+ * Signature Series Sonore Music Server w/Deux PS * Roon * Gustard R26 DAC / Singxer SU-6 DDC * Heavy Plinth Lenco L75 Idler Drive * AA MG-1 Linear Air Bearing Arm * AT33PTG/II & Denon 103R * Richard Gray 600S * NHT B-12d subs * GIK Acoustic Treatments * Sennheiser HD650 *
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SCompRacer wrote: »A good audio rule to follow is turn amp off before pre amp, so having no remote on/off for pre could save folks some grief downstream, like blown speakers or amp.
My 8 year old is famous for sitting on the TV remote, powering it on/off, changing channels, inputs, etc. Oh, the damage he could do with a preamp remote! :eek:Jay
SDA 2BTL * Musical Fidelity A5cr amp * Oppo BDP-93 * Modded Adcom GDA-600 DAC * Rythmik F8 (x2)
Micro Seiki DQ-50 * Hagerman Cornet 2 Phono * A hodgepodge of cabling * Belkin PF60
Preamp rotation: Krell KSL (SCompRacer recapped) * Manley Shrimp * PS Audio 5.0 -
My Pass XP-20 pre doesn't even have a power switch! Sometimes it glitches and nothing works, and the only way to reset it is to reach behind and remove the power cable. Then it is a pain trying to plug it back in by touch.Lumin X1 file player, Westminster Labs interconnect cable
Sony XA-5400ES SACD; Pass XP-22 pre; X600.5 amps
Magico S5 MKII Mcast Rose speakers; SPOD spikes
Shunyata Triton v3/Typhon QR on source, Denali 2000 (2) on amps
Shunyata Sigma XLR analog ICs, Sigma speaker cables
Shunyata Sigma HC (2), Sigma Analog, Sigma Digital, Z Anaconda (3) power cables
Mapleshade Samson V.3 four shelf solid maple rack, Micropoint brass footers
Three 20 amp circuits. -
I can honestly say that with my gear that has remotes in my 2ch rig. I have never put batteries in the remote. They are brand new unused. Even in my home theater rig most of the time I turn everything on/off with the hard button on the item. Only use the remote gets is starting/stopping the DVD. The Sony dvp s9000es I just bought the ONLY reason I have used the remote was for the SACD/CD button for the layers now if that was on the machine, well there would be another remote I would not of used.
One of the only reason I have ever used a remote was for service. Most of the time there is a code to punch in to get to service screens and/or diagnostics -
Yes I remember now about why no power buttons are on preamps, like you say...
I was told by the seller on my Rogue to specifically turn on the Rogue and wait for about 20-30 secs before powering on my amps..
On that note I see nothing wrong with an input selection button with volume..SCompRacer wrote: »A good audio rule to follow is turn amp off before pre amp, so having no remote on/off for pre could save folks some grief downstream, like blown speakers or amp.ATC SCM40's,VTL TL 2.5 Preamp,PSB Stratus Goldi's,McCormack DNA 500,McCormack MAP-1 Preamp,Pro-Ject Xtension 10 TT,Ortofon Cadenza Red/Nordost RedDawn LS Speaker cables, Bryston BDP-2, Bryston BDA-2,PS Audio AC-3 power cables -
No offense to the OP, but sometimes I wonder about complaints for remote power buttons in higher end gear. I think that these are the same people who spend 5 minutes getting an album ready to play on a TT, but can't push a power button ?
Just a general observation ....may or may not apply here.
No offense taken.
I am not a veteran in this hobby.
I understand it's the way of the beast.
But as I said I don't expect input selector or gain adjustment on remote
Since the slp05 is in ht bypass once switched off I think it would be nice to add it kinda two birds with one stone.
I was aware of the remote limitation even before I bought the pre amp it's not like my must have. -
I hear ya bro, some niceties would help out on higher end gear no doubt. The makers of higher end gear are between a rock and a hard place when it comes to adding these things. For every person that stays away from their products because of a lack of remotes or power switches, there lies the same amount in the purists who would stay away if they included more circuitry. They can't win favor of everyone no matter what they do.HT SYSTEM-
Sony 850c 4k
Pioneer elite vhx 21
Sony 4k BRP
SVS SB-2000
Polk Sig. 20's
Polk FX500 surrounds
Cables-
Acoustic zen Satori speaker cables
Acoustic zen Matrix 2 IC's
Wireworld eclipse 7 ic's
Audio metallurgy ga-o digital cable
Kitchen
Sonos zp90
Grant Fidelity tube dac
B&k 1420
lsi 9's