my srt 3000 home theatre dont work good

jose ribeiro
jose ribeiro Posts: 15
edited February 2014 in Troubleshooting
I have a 3000 srt that some of the speakers for the front left and right stopped working! When I bought the speakers had a rubber taken off the speakers and The Lords of The polkaudio sent a glue to the representative in Portugal which was then Galsom! Then there is no longer representative in Portugal got to send some mails to polk until today without Answer it happens that Srt is below the subwoofer and 8 speakers on top and has in each column that currently no speaker is working on 2 right and left columns.Now I wanted your help. I do not know if I have to buy all the speakers on the right and left frontal srt and how serious and that price and how can I get the speakers in Portugal?I am awaiting a reply as ready as possible in order to satisfy my problem. I appreciate your attention
Post edited by jose ribeiro on
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  • F1nut
    F1nut Posts: 50,668
    edited February 2014
    Do I understand correctly that none of the drivers (speakers) are working on both towers? If so, did both towers stop working at the same time?
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."

    President of Club Polk

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  • jose ribeiro
    jose ribeiro Posts: 15
    edited February 2014
    They stop work in same time !but i see and tray another speackers in same amplificador and works good!the problem is in drives (speackeres)this i have sure.
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  • F1nut
    F1nut Posts: 50,668
    edited February 2014
    If both towers stopped working at the same time the problem is with your SDA controller unit.
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."

    President of Club Polk

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  • jose ribeiro
    jose ribeiro Posts: 15
    edited February 2014
    The sda is good becouse i try with another speackeres. And they work good! When i put the Srt i listen the sound very but very low !the subwooferes work good but speackeres like your are listining a vinil disc without Speackeres if you understan..!!!
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  • F1nut
    F1nut Posts: 50,668
    edited February 2014
    I didn't think the SDA controller unit would work with other speakers. Anyway, I understand what you are saying about the low volume, so in that case it would likely be a problem inside the speaker cabinet. Forum member ESavinon is an expert on SRT systems, I'll ask him to look at this thread.
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."

    President of Club Polk

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  • F1nut
    F1nut Posts: 50,668
    edited February 2014
    Ok, I sent him a message, but he won't be on here right away, so keep checking back.
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."

    President of Club Polk

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  • jose ribeiro
    jose ribeiro Posts: 15
    edited February 2014
    For sure is a problem from inside the cabine !I beg your pardon because sometimes my english is not the best because I'm Portuguese! Worst and technical matters. but i need help and so I'm at the club polk thank everyone for your attention
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  • ESavinon
    ESavinon Posts: 3,066
    edited February 2014
    Hello jose. Please email me (pm) your problem in portuguese.
    SRT For Life; SDA Forever!

    The SRT SEISMIC System:
    Four main satellite speakers, six powered subs, two dedicated for LFE channel, two center speakers for over/under screen placement and three Control Centers. Amaze your friends, terrorize your neighbors, seize the audio bragging rights for your state. Go ahead, buy it; you only go around once.
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  • jose ribeiro
    jose ribeiro Posts: 15
    edited February 2014
    O que acontece e que as colunas frontais tanto a direita como a esquerda nao estao a trabalhar!ouve-se tudo muito baixinho como se estivesse ouvir nuns headphones!nao e do amplificador pois ja liguei outras colunas e trabalham perfeitamente!nao tenho ideia a razao de nao estarem a trabalhar!os altifalantes frontais em cada coluna sao cerca de 8 senao estou em erro acontece que a borracha central de alguns altifalantes saltou !a borracha central e vese uma parte em metal do altifalante!obrigado pela vossa ajuda
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  • ESavinon
    ESavinon Posts: 3,066
    edited February 2014
    Sauda
    SRT For Life; SDA Forever!

    The SRT SEISMIC System:
    Four main satellite speakers, six powered subs, two dedicated for LFE channel, two center speakers for over/under screen placement and three Control Centers. Amaze your friends, terrorize your neighbors, seize the audio bragging rights for your state. Go ahead, buy it; you only go around once.
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  • F1nut
    F1nut Posts: 50,668
    edited February 2014
    Where's my decoder ring? :razz:
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."

    President of Club Polk

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  • jose ribeiro
    jose ribeiro Posts: 15
    edited February 2014
    Vou Pedir ajuda a um amigo. Que tenha um multimetro para verificar a continuidade dos fusiveis!mas tarde direi o que realmente pssou !espero que consiga ouvir as Srt de novo a bombar
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  • jose ribeiro
    jose ribeiro Posts: 15
    edited February 2014
    Did not understand what you want me to say! Sure that this Message decoder ring is not for me? But tell what is decoder ring!!
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  • F1nut
    F1nut Posts: 50,668
    edited February 2014
    I'm joking around about you and Ed talking in Portuguese.
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."

    President of Club Polk

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  • jose ribeiro
    jose ribeiro Posts: 15
    edited February 2014
    But write i good portugues !i understan everthing is writing to me!y learns portugues is good language!and i trey to remenber write in english!becouse i study but if you dont speack and write you forgat
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  • F1nut
    F1nut Posts: 50,668
    edited February 2014
    Jose, it's all good.
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."

    President of Club Polk

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  • jose ribeiro
    jose ribeiro Posts: 15
    edited February 2014
    This is true !everthing is good
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  • halo71
    halo71 Posts: 4,604
    edited February 2014
    Talk about customer service! Way to go ESavinon helping Jose!
    --Gary--
    Onkyo Integra M504, Bottlehead Foreplay III, Denon SACD, Thiel CS2.3, NHT VT-2, VT-3 and Evolution T6, Infinity RSIIIa, SDA1C and a few dozen other speakers around the house I change in and out.
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  • Gatecrasher
    Gatecrasher Posts: 1,550
    edited February 2014
    Are they working now?
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  • jose ribeiro
    jose ribeiro Posts: 15
    edited February 2014
    Told me to check in the cabinet crosses a cable that has some fuses which you can not work and cut the electrical continuity! Of Course I have to see with a multimeter!but i speack with a friend to see with multimeter
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  • jose ribeiro
    jose ribeiro Posts: 15
    edited February 2014
    I could not even check the fuses with a multimeter! Possibly tomorrow through the day with some technical support and the multimeter is already going to do the verification and test the SRT.
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  • jose ribeiro
    jose ribeiro Posts: 15
    edited February 2014
    But what the expert said SRT friend has a lot of logic because they are the two columns and possibly some discharge that may have damaged the fuses! It even has a lot of logic! who knows knows
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  • jose ribeiro
    jose ribeiro Posts: 15
    edited February 2014
    Could not fail to thank the staff here polk attention club and help you've given me up high! Undoubtedly have had support and help! Even with the language barrier to be different I'm Portuguese and certain technical terms my english not come so far! But at all times I have had the support and help of the staff club polk !Thanks guys
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  • jose ribeiro
    jose ribeiro Posts: 15
    edited February 2014
    Give more value for your help! Help and support when they can and what can and thank
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  • drumminman
    drumminman Posts: 3,396
    edited February 2014
    Outstanding assistance by F1 and ES! Way to go guys.
    "Science is suppose to explain observations not dismiss them as impossible" - Norm on AA; 2.3TL's w/sonicaps/mills/jantzen inductors, Gimpod's boards, Lg Solen SDA inductors, RD-0198's, MW's dynamatted, Armaflex speaker gaskets, H-nuts, brass spikes, Cardas CCGR BP's, upgraded IC Cable, Black Hole Damping Sheet strips, interior of cabinets sealed with Loctite Power Grab, AI-1 interface with 1000VA A-L transformer
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  • jose ribeiro
    jose ribeiro Posts: 15
    edited February 2014
    If you say!!!
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