SurroundBar 5000 interference
tenebre
Posts: 1
I just bought this product and hooked it up to the TV optical out. I get sound (initially) but a lot of buzzing and whirring like someone trying to tune a ham radio and then eventually the audio will die and I can't get it back without powering off and back on. It doesn't matter what the source is; I've tried bluetooth as well and still get the popping and whirring. Even with the TV off and audio unplugged I get the same result. I read about possible RF interference but I'm not sure what else it could be. I've powered off everything within 15 feet of the unit; PS3, wireless router, tv, etc. I've even disabled the radio link for my "smart" thermostat. Any other ideas? Thanks!
Post edited by tenebre on
Comments
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Hello tenebre,
Welcome to Polk's forum. In all likelihood your unit is at fault. I would give Polk CS a call at: 1-800-377-7655 and have your purchase information handy.
Regards, Ken