RT3000p Amp Problem.

m.smith
m.smith Posts: 2
edited February 2004 in Troubleshooting
I have a pair of RT3000p main speakers with the built in amps in the subs.
I think I have a blown amp, the distorted buzz sounds like a speaker went bad.
The two fuses appear to be ok.
I swapped the two amps to see if it was the speakers themselves or the amplifier, it was the amp.
How can I get this amp repaired?
Post edited by m.smith on
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Comments

  • scottvamp
    scottvamp Posts: 3,277
    edited January 2004
    Hey Ken wake up buddy - guy needs help here!!!!!!!;)
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  • [Deleted User]
    [Deleted User] Posts: 7,658
    edited January 2004
    Hello,
    The best thing to do is to send the amplifier to Polk Audio, 2550 Britannia Blvd., Suite A, San Diego, CA. 92154. Please include a short note giving us your name, address, daytime telephone number and a copy of your sales receipt. The service folks will determine the cause of the problem and act accordingly.
    Regards, Ken
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  • abacojeff
    abacojeff Posts: 1
    edited February 2004
    I had same problem with my RT3000P...

    Extremely distorted sound from one of the sub units. I called Polk customer service, they suggested that one of the drivers (8" sub speaker) could have a shorted voicecoil. Instead of having to ship the entire sub unit in for service (heavy/expensive), I could verify that it was just a faulty driver by swapping the drivers (speakers) from one sub unit to the other and see if the distorted sound switched sides. If the distortion switched sides, then I have bad driver(s), if the distortion doesn't switch sides, then I have a bad amp.

    Well, now I have TWO blown amps... I'm getting heavy distortion from both sub units. I'm guessing that switching the speakers (presumably one with a short) fried my "good" amp.

    Bad news is, I don't have a receipt (for warranty service) and I've heard replacement amps are $700 EACH. Anybody want to buy two Rt3000P PLANTSTANDS cheap?
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  • [Deleted User]
    [Deleted User] Posts: 7,658
    edited February 2004
    Hello,
    It might be a good idea to telephone me at 1-800-377-7655 extension 891, I'm sure I can be of help.
    Regards, Ken
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  • warlocks1
    warlocks1 Posts: 1,212
    edited February 2004
    I'll buy your "plant stands" I really need one more 3000p for my side surrounds. If either of you you two want to sell one, let me know. Thanks, Jeff
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