Warranty Question/Possible bad AMP in PSW110

Curds301

My PSW110 started to do this same issue as described in the link below. It was intermittent at first, but now the past 3-4 uses it has failed to go past extremely low volume. I too tested every other component and the fail point seems to be the AMP. What is the typical warranty coverage for these? I think I've had it two years now...

http://www.polkaudio.com/forums/showthread.php?148641-psw125-extremely-low-volume

digitalsonic

I have owned polks for over 13 years, and I talked to customer service when an amp blew about 5 years after purchase. Polk offered to fix it and all I had to do was pay for shipping.

[Deleted User]

Hello Curds301,
Welcome to Polk's forum, sorry there's a problem. Call Polk's CS department at 1-800-377-7655 or send them an email to: polkcs@polkaudio.com, they'll be able to help out.
Regards, Ken

Curds301

I called just now and spoke to Ken.

I must say that was much more painless than I thought it was going to be. Compared to other companies Polk appears to really stand behind he product and warranty!

I'll be sending my amp off in the next couple days to have it exchanged!

[Deleted User]

Good, I'm glad they were able to help.
Cheers, Ken

Curds301

Follow Up: I received the new amp today and all is well, big thumbs up to Polk!

[Deleted User]

Thanks for letting us know. Take care and enjoy!