SoundBar3000 Subwoofer not working!

illone21
illone21 Posts: 1
edited June 2012 in Troubleshooting
I've had the SoundBar3000 for about 8 months now and all of a sudden the subwoofer stopped working. The Link (green) light is not on but, if I unplug the AC cord from device the Link light comes on for about 1 second then it goes off. I've tried several things such as repeating the initial setup but, nothing has worked.

Any ideas?
Post edited by illone21 on
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  • [Deleted User]
    [Deleted User] Posts: 7,658
    edited June 2012
    Hello illone21,
    Thanks fr posting on Polk's forum. It sounds as though the woofer's amplifier needs to be serviced or replaced. Contact Polk's CS department at 1-800-377-7655 or via email at polkcs@polkaudio.com and they'll walk you through getting it taken care of. Sorry you're having a problem, but Polk will make it right.
    Regards, Ken
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