Polk Soundbar 3000 Sound Cuts IN.

tastypotato
tastypotato Posts: 2
edited February 2012 in Troubleshooting
Hello! New to the forum, came to ask about a problem that my sound bar seems to be having. I got it from Frys back in December and hadn't noticed that it's been doing this since day one so I think it's already past it's return point. :/

I'm using the digital connection from my Samsung D630 TV to the sound bar - the interesting thing is that the sound doesn't cut out, but rather IN. For instance, when going through the PS3 menu there is normally a 1/8 second click as you go between items, but it doesn't play the sound unless you do about 5 moves in rapid succession, and even then the volume crescendos up.

Another instance when I found it was Family Guy, there is silence inbetween when the characters are speaking sometimes and when someone would start talking again their voice would be completely silent and then crescendo again to normal volume in about 1 second, and you'd miss the first word or so.

Does anyone have similar problems or perhaps a solution? Is it a setting on my TV?
Post edited by tastypotato on

Comments

  • Serendipity
    Serendipity Posts: 6,975
    edited February 2012
    Is the TV set to Dolby Digital out on the digital audio connection? If so, try changing it to PCM and see if that helps.

    Otherwise, I would suggest checking if you have a volume normalizer setting on your TV, such as Auto Volume. But that shouldn't matter on the digital connection, very few devices I've seen can normalize the level over coax/optical.
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  • tastypotato
    tastypotato Posts: 2
    edited February 2012
    Is the TV set to Dolby Digital out on the digital audio connection? If so, try changing it to PCM and see if that helps.

    Otherwise, I would suggest checking if you have a volume normalizer setting on your TV, such as Auto Volume. But that shouldn't matter on the digital connection, very few devices I've seen can normalize the level over coax/optical.

    The tv is set to PCM, and the audio delay is set to zero. I actually thought it was going to be the problem, but when I tested it again the cresendoing volume was still there.
  • [Deleted User]
    [Deleted User] Posts: 7,658
    edited February 2012
    Hello TP,
    It almost sounds as though there is some kind of dynamic compression being used, maybe as a way of controlling the difference between loud commercials and regular programming. See if there is any kind of setting in the TV's audio menu that involve level settings or compression. Every TV company has a different way of describing these kinds of settings so there's no real way of knowing what it might be called.
    Regards, Ken
  • Serendipity
    Serendipity Posts: 6,975
    edited February 2012
    The tv is set to PCM, and the audio delay is set to zero. I actually thought it was going to be the problem, but when I tested it again the cresendoing volume was still there.

    What happens if you use the optical connection like Kim suggested?
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    polkaudio XRT12 XM Tuner
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    Front projection, 2 channel, car audio... life is good!