What is Paypal thinking?

treitz3

Went on today and they asked me for my bank password and the answers to the two or three security questions?

I think not. :eek:

How does making me less secure make me more secure? Think I'll try the 3 day process now for banking verification, as no third party will EVER get that information. Who the hell do they think they are, asking for that kind of information anyway?

I'm not sure at this point but I could have sworn I read in the terms and conditions of the bank that giving out this kind of information is a violation of said terms and conditions and could result in a closing of the account. Not to mention, I'm quite sure that if there is an issue that arises that I would not be covered because I provided such information.

bobman1235

Sooo... .allowing Paypal full access to the FINANCIAL side of your bank account - ie depositing and witdrawing funds at will - no problem. Allowing them to actually log in to SEE transactions, giant breach of privacy?

I agree it's stupid for them to ask for it, but it's just kinda funny that you don't care that they can move the actual money around, but having some kind of login is where you draw the line.

HB27

I'd forward it to spoof@paypal.com and see what happens. It sounds like someone's wanting info that's phishing.

quadzilla

Yeah, I'm gonna go with this was a phishing email, and you got caught.

heiney9

I just logged on to Paypal and nothing has changed. Your issue sounds phishy to me.

H9

michaeljhsda2

Seems like giving PP the password to the banking account (checking or savings) allows them to deposit or withdraw money from it. Is there another way that PP can deposit money into your account without the password that I'm not aware of?

heiney9

michaeljhsda2 wrote: »

Seems like giving PP the password to the banking account allows them to deposit or withdraw money from it. Is there another way that PP can deposit money into your account without the password that I'm not aware of?

They don't need any info other than a routing number and account number, it's all done electronically based on those 2 numbers. Banking transactions have always been done that way.

H9

mdaudioguy

Your issue has little to nothing to do with paypal, but you pointed the finger at them in your title... Just like it wasn't emotiva's fault that one of their binding posts snapped.

Glad you didn't fall for it, though.

RuSsMaN

If it smells like phish.....

ysss

Open the email, click the 'paypal' link and try to login with a fake/random email & password.

If it goes through, then I'm afraid you've been phished.

PS: Look at the browser's address bar. It should say paypal.com if it's the real site. I'm betting it's not.

dorokusai

I've been using the free PIN code keycard with zero problems.

cheddar

ysss wrote: »

Open the email, click the 'paypal' link and try to login with a fake/random email & password.

If it goes through, then I'm afraid you've been phished.

This is bad advice. Never open an email or try and click on a link when you suspect it's fraudulent. Go to the company website directly and just ask them about it.

treitz3

Jesus, guys. Throw me a bone here. I've been around the block a time or two with PP and I got thrown for a loop with this today.

1 - This was not an e-mail.

2 - This was on their secured website that I logged into.

3 - When I went to make a payment, they said that my sending limit had been lowered.

4 - In order to send money, I needed to provide this information...which they ain't gonna get. No way, no how and for no reason whatsoever.

5 - There is a way around it that I haven't tried yet.

6 - I was trying to send $20.00.

7 - Apparently, all users that haven't sent a payment in a month or two will go through this.

8 - Please lay off a tad before you all go oh-holier-than-though on me. Give me a bit to give you the rundown I encounteredand then you folks can comment. Trying to put me in my place or teach me things I already know is not productive.

I'm just relaying what I was required to do this morning via PP in order to make a 20 smacker payment. YMMV if you have made a recent transaction but I felt the need to put this out into discussion before folks.....well, you figure it out.

I will be doing nothing via the internet. I will actually be calling them to take care of this.

Polkersince85

Paypal would never ask for that information. IMO it is a scam.

mdaudioguy

cheddar wrote: »

This is bad advice. Never open an email or try and click on a link when you suspect it's fraudulent. Go to the company website directly and just ask them about it.

+1! Just don't do it!

Also, it might not have even been an email that got him to the fraudulent site. A browser can be compromised to redirect users from their intended internet destination. Of course, this compromise could have occurred through clicking on a prior link in an email, or perhaps by visiting another, already compromised site. It's a wicked an wild world out there!

treitz3

Polkersince85 wrote: »

Paypal would never ask for that information. IMO it is a scam.

2 - This was on their secured website that I logged into.

heiney9

treitz3 wrote: »

Jesus, guys. Throw me a bone here. I've been around the block a time or two with PP and I got thrown for a loop with this today.

1 - This was not an e-mail.

2 - This was on their secured website that I logged into.

3 - When I went to make a payment, they said that my sending limit had been lowered.

4 - In order to send money, I needed to provide this information...which they ain't gonna get. No way, no how and for no reason whatsoever.

5 - There is a way around it that I haven't tried yet.

6 - I was trying to send $20.00.

7 - Apparently, all users that haven't sent a payment in a month or two will go through this.

8 - Please lay off a tad before you all go oh-holier-than-though on me. Give me a bit to give you the rundown I encounteredand then you folks can comment. Trying to put me in my place or teach me things I already know is not productive.

I'm just relaying what I was required to do this morning via PP in order to make a 20 smacker payment. YMMV if you have made a recent transaction but I felt the need to put this out into discussion before folks.....well, you figure it out.

I will be doing nothing via the internet. I will actually be calling them to take care of this.

Had you provided this detailed of a post in the beginning then we would know what's going on. The way you posted it is the reason you got the responses you did.

Just saying

H9

mdaudioguy

heiney9 wrote: »

Had you provided this detailed of a post in the beginning then we would know what's going on. The way you posted it is the reason you got the responses you did.

Just saying

H9

Yep. When he started out like this,

Went on today and they asked me for my bank password[...]

I assumed he was presented with this request immediately.

trietz3 - No way do I consider myself holier than thou, although there may be a couple of others on here that I'm slightly holier than.
Maybe.

HB27

I get a message from PayPal when I call saying that Paypal will NEVER ask you for information or passwords.
Logging in and a request for that info is "out of line" imho. I'm with you. Don't give 'em squat!

mdaudioguy

Evidently, Paypal offers two ways to confirm your bank account with them. Instant confirmation seems to involve giving them one time access to your online account for the convenience of completing the process immediately, rather than waiting 2-3 days. I guess I'd probably choose to wait, because I can't think of anything that would require such urgency.

How do I confirm my bank account?

After you?ve linked a bank account to your PayPal account, here?s how to confirm it:

Log in to your PayPal account.
Click Profile near the top of the page.
Click My money.
Click Update beside Credit and debits cards.
Click Confirm.

There are 2 ways to confirm your bank account.
Option 1: Confirm instantly

If you do online banking, you can usually confirm your account in a few minutes.
Option 2: Confirm in 2-3 days

If you don?t bank online or don?t wish to enter your online banking details, there?s another way to confirm your bank account. Here?s how it works:

We?ll deposit 2 small amounts (less than $1.00 USD each) into your bank account. They?ll show up on your bank statement 2-3 business days later. Note the 2 exact amounts and then:

Click Profile near the top of the page.
Click My money.
Click Update beside Credit and debit cards.
Click Confirm.
Enter the two amounts in the boxes provided.
Click Submit.

ysss

cheddar wrote: »

This is bad advice. Never open an email or try and click on a link when you suspect it's fraudulent. Go to the company website directly and just ask them about it.

My advice was in relation to the fact that he's already visited the site and my suggestion will quickly verify wether it's a phishing site or not. Also, I should prepend my instruction with:

1. Make sure that you have your antivirus and service packs up to date.
2. Do not give out any of your real information.

Mainly because 'going to the company website directly and asking' may take longer (via email). But if you can call them and get immediate result, then that's good.

treitz3

mdaudioguy wrote: »

Evidently, Paypal offers two ways to confirm your bank account with them. Instant confirmation seems to involve giving them one time access to your online account for the convenience of completing the process immediately, rather than waiting 2-3 days. I guess I'd probably choose to wait, because I can't think of anything that would require such urgency.

Ed Zachary.

quadzilla

It's not a matter of going "holier than thou". It's a matter of the fact that, as you described the issue, it sounded exactly like typical phishing site behavior.

There's also a phone number you can call and talk to a human being when you have questions like this. It's listed on their site.

michaeljhsda2

mdaudioguy wrote: »

Instant confirmation seems to involve giving them one time access to your online account for the convenience of completing the process immediately, rather than waiting 2-3 days.

That's what I remember doing back when I first opened my PP account. After they confirmed the process I immediately changed my screen name and password for my checking account.

treitz3

Now for the endless non-personal automated BS when I try to call......"Need 6 pin account#" What? Never had that before.....

"Can't find account"......

LOVE the personal touch.... *bangs head*

treitz3

Finally got through the maze of automated teleprompts only to be put onto a scripted "whatever". They still want the same information.

I will try the 3 day verification next, which is the second option.

exalted512

I'm usually not the tin-foil hat type in any way....but that's a little TOO far. Anyone you write a check to has your routing/acct #, name, address, and sometimes even DL number.

Your password and security questions are a whole other ball game. Pretty shady IMO.
-Cody

treitz3

I don't care about me. I can take my time or even present the cash in hand when I get there for the 20 smackers. No biggie. None whatsoever. It could even have been handled over a handshake or conversation.

Just imagine if you are a top buyer with a flawless record that hasn't purchased in a while and the auction rules state that you must pay within 5 days. You win the auction and it's Friday. You get back on Sunday night at 11:53 AM and you have to pay for your "X" amount purchase.

Do you compromise your security to make the payment or do you compromise your rating because you chose to wait?

WilliamM2

treitz3 wrote: »

Just imagine if you are a top buyer with a flawless record that hasn't purchased in a while and the auction rules state that you must pay within 5 days. You win the auction and it's Friday. You get back on Sunday night at 11:53 AM and you have to pay for your "X" amount purchase.

Do you compromise your security to make the payment or do you compromise your rating because you chose to wait?

As a buyer, you don't have to worry about your rating. The seller can't file an unpaid item dispute for 7 days. Nothing to worry about.

I would never use my bank account for PayPal payments anyways. I prefer the protection of using a credit card.

When I logged in today I got this message:

Starting in January 2012, your PayPal account will be temporarily deactivated and you will not be able to send or receive funds using your PayPal account until you provide your consent to our Electronic Communications Delivery Policy.

Please read and accept the Electronic Communications Delivery Policy now.

What's that all about?

treitz3

Gee, I dunno....try reading it and processing all of the required information. Then get back to us.

WilliamM2

treitz3 wrote: »

Gee, I dunno....try reading it and processing all of the required information. Then get back to us.

Guess I needed to add a smiley just for you. I forgot how slow you are.