Lost learning ability

wesl
wesl Posts: 1
edited July 2011 in Troubleshooting
Soundbar 6000 was working fine for 6 months. Had power outage 7/6/11. TV remote (Samsung UN55C6500) was working with the 6000IHT prior to the power outage.

Have tried to relearn the Samsung remote to no avail. I have powered down the sound bar, unplugged the optical input, cleared the learning memory, etc.
The remote that came with the soundbar works fine.

The TV and soundbar are plugged into an power outlet that is surge protected, so I am not concerned about a power spike. All appears normal except for this inability to learn.

Wes
Post edited by wesl on

Comments

  • F1nut
    F1nut Posts: 50,552
    edited July 2011
    Seems like you have a problem with the Samsung remote, so call them.
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