Got a Marantz SR6005 today... already broken

B Run
B Run Posts: 1,888
edited June 2011 in Electronics
I ordered a Marantz sr6005 from Amazon last week and it came in today. I got everything hooked up and calibrated, it worked and sounded great. Now all of a sudden it will pass audio only and I can't get any video from my sources. I've tried resetting the microprocessor, changing out hdmi cables, trying different inputs and reading the entire manual with no luck what so ever:mad:. Does anyone have any ideas? I really didn't want to have to ship this back and wait another week for something different, hopefully it's something simple but I doubt it. Thanks for the help guys.
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Comments

  • treitz3
    treitz3 Posts: 19,477
    edited June 2011
    This may sound stupid but it may be worth a shot. Try a hard reset. Unplug the unit with no connections intact [RCA's, HDMI's...], wait about a minute and then short out the pins on the plug for 30 seconds, using anything that conducts. Set everything back up.

    Issue still exist?
    ~ In search of accurate reproduction of music. Real sound is my reference and while perfection may not be attainable? If I chase it, I might just catch excellence. ~
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  • B Run
    B Run Posts: 1,888
    edited June 2011
    Yep it's still doing it, thanks for the tip. At this point there are no stupid ideas I just want video! I was playing call of duty and everything was fine, I hit "watch tv" on my Harmony and I only saw a blue screen on my tv, so I tried going back to Xbox and got the same screen. I also can't see the overlayed gui or any menus.
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  • Joe08867
    Joe08867 Posts: 3,919
    edited June 2011
    Sounds like the video side is toast. Sorry to hear that.

    They just don't make them like they used to I guess.
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  • codyc1ark
    codyc1ark Posts: 2,532
    edited June 2011
    Eeks, that stinks. I had about the same thing happen when I bought a refurbed SC-25, I hated having to wait ANOTHER week for it, but the seller was great and paid for shipping both ways on the exchange. Good luck.
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  • B Run
    B Run Posts: 1,888
    edited June 2011
    It is definitely broken according to Marantz, I returned it today for a full refund and ordered a HK 3600 instead, should be in Saturday and I can't wait.
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  • mantis
    mantis Posts: 17,232
    edited June 2011
    Sorry to hear that. I'm sure it's to late now but maybe just maybe your harmony remote was programmed for the wrong TV input.

    I gotta say , HDMI is the single worse thing to happen to our business. It's te worse technology I have ever seen. I have never seen more failures in my life. You are not alone nor is Marantz.
    Dan
    My personal quest is to save to world of bad audio, one thread at a time.
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  • B Run
    B Run Posts: 1,888
    edited June 2011
    I did it manually and even had Marantz try a couple different solutions, since it wouldn't overlay gui for the menu or volume they decided it was done for. I'm hoping the HK 3600 is a good one, should be here soon so i'm up and running again asap.
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