Paypal Coughs Up Court Settlement Cash...To Me

DarqueKnight
DarqueKnight Posts: 6,765
edited June 2011 in The Clubhouse
I purchased a Sony tuner in 2004 off eBay. The tuner was shipped poorly packed and arrived damaged. In addition to this, aside from the shipping damage, the tuner was not in as good cosmetic condition as the seller indicated in his eBay add.

When I contacted the seller, he said he thought I was being too picky about both the shipping damage and the cosmetic condition since the tuner worked as stated in the ad, but he would take the turner back and refund my money when he received the UPS claim settlement. He kept the UPS settlement claim and my money.

Paypal said they would not intervene because it was outside of the 30 day refund window. I explained that I allowed the window to close because I was trying to work with the seller as he waited on a UPS damage claim.

In 2008, I received notice of a class action lawsuit pertaining to Paypal claims refusals similar to mine. I met all the requirement of the lawsuit class and promptly filed a claim form with supporting documentation. I then forgot about the matter.

Yesterday, I received a check for $361.70, which covered the original price of the tuner plus several years of judicial interest.

In ten years of dealing with eBay, this is the only case where I had lost money. The only other negative experience was a non-paying bidder who left retaliatory negative feedback.

I wonder if Paypal will now go back and ding the seller's account for their court settlement loss.:biggrin:

Such Good Justice.
Proud and loyal citizen of the Digital Domain and Solid State Country!
Post edited by DarqueKnight on

Comments

  • fatchowmein
    fatchowmein Posts: 2,637
    edited June 2011
  • nspindel
    nspindel Posts: 5,343
    edited June 2011
    Very nice! Congrats.
    Good music, a good source, and good power can make SDA's sing. Tubes make them dance.
  • treitz3
    treitz3 Posts: 19,004
    edited June 2011
    One for the good guys. 'Bout damned time. Nice to hear justice prevailed in this case.
    ~ In search of accurate reproduction of music. Real sound is my reference and while perfection may not be attainable? If I chase it, I might just catch excellence. ~
  • dorokusai
    dorokusai Posts: 25,577
    edited June 2011
    I've never had any problems with Paypal and dispute resolution, period. I hear horror stories and "I'll never use them again" type crap but nope, never a problem. To boot, more entities are going with PayPal so you'll end up using them at some point, regardless of your moral stand.

    Good work DK, due dilligence pays off and they must've thought they were dealing with a 18 year old or something. Little did they know that you have done extensive writeups on cables, inductors, built one of a kind products and are the spectrum analyzer guru when it comes to audio cables...pffft, amateurs. They clearly didn't know who they were dealing with....
    CTC BBQ Amplifier, Sonic Frontiers Line3 Pre-Amplifier and Wadia 581 SACD player. Speakers? Always changing but for now, Mission Argonauts I picked up for $50 bucks, mint.
  • bobman1235
    bobman1235 Posts: 10,822
    edited June 2011
    I'm sure I'm in the minority, but I just can't see how PayPal owes you anything. You filed a claim outside of the agreed upon window to do so, and it's not really THEIR fault you got scammed.

    What if you had written the person a check? Would the bank that cashed the check be liable? The US Mint if you had paid cash?

    I know you didn't initiate the lawsuit, and I'm happy you got your money back, but... just doesn't seem like the right person got screwed in this deal, even if it is a huge corporation.
    If you will it, dude, it is no dream.
  • treitz3
    treitz3 Posts: 19,004
    edited June 2011
    Ah, never mind...
    ~ In search of accurate reproduction of music. Real sound is my reference and while perfection may not be attainable? If I chase it, I might just catch excellence. ~
  • Demiurge
    Demiurge Posts: 10,874
    edited June 2011
    Hey, don't cash the check for 90 days and then sue them again when the bank won't let you cash it. :rolleyes:
  • Amherst
    Amherst Posts: 695
    edited June 2011
    bobman1235 wrote: »
    I'm sure I'm in the minority, but I just can't see how PayPal owes you anything. You filed a claim outside of the agreed upon window to do so, and it's not really THEIR fault you got scammed.

    What if you had written the person a check? Would the bank that cashed the check be liable? The US Mint if you had paid cash?

    I know you didn't initiate the lawsuit, and I'm happy you got your money back, but... just doesn't seem like the right person got screwed in this deal, even if it is a huge corporation.

    It is right and initially a huge problem. Probably why the lawsuit was initiated.....DK can clarify more I'm sure.

    But it used to be that Ebay required 30 days to settle a dispute and paypal ended their responsibility in the matter at 30 days also. Screwed no matter what you did. Catch 22.
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  • exalted512
    exalted512 Posts: 10,735
    edited June 2011
    30 day window is BS IMO. It should be encouraged to work things out before involving a 3rd party...not the other way around.

    Glad you got your money back.
    -Cody
    Music is like candy, you have to get rid of the rappers to enjoy it
  • TouchOfEvil
    TouchOfEvil Posts: 967
    edited June 2011
    You always read about people getting screwed by paypal. Finally it's the other way around!!!!!
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  • [Deleted User]
    [Deleted User] Posts: 1,225
    edited June 2011
    Score one for you. For the most part I like their service but I have had issues with them myself. Cheers. :cool:
  • billbillw
    billbillw Posts: 6,745
    edited June 2011
    Congrats on getting the money back, but unfortunately, PayPal is still up to the same practices.

    My brother got totally screwed last year by PayPal, Ebay and his credit card. He bought a piece of test equipment from a seller in Indonesia. The seller had great feedback (over 500), but the item arrived in non-working condition. The seller agreed to let him return it for a refund, but my brother had to pay significant $ to ship it back to him. There was no offer of sending a replacement free of charge. Weeks went by and he didn't get a refund. The seller was not returning messages, so my brother left neg feedback and tried to make a claim, but it was too late. The seller decided to not refund since my brother left neg feedback and so my brother was screwed out of the cost of the item+ 2x shipping. PayPal was no help, his credit card was no help. Flat out thievery and nothing could be done.

    Moral of the story is if there is a problem with the transaction, always file a dispute with Ebay/PayPal even if you are trying to work things out with the seller. You can always cancel a dispute, but if you miss the deadline, your screwed if the seller doesn't make good.
    For rig details, see my profile. Nothing here anymore...
  • jmwest1970
    jmwest1970 Posts: 846
    edited June 2011
    Congrats on getting your money back! Maybe I'll get mine from that suit as well, but I'm not counting my chickens before they're hatched.
  • Sherardp
    Sherardp Posts: 8,038
    edited June 2011
    Getting paid, getting paid. Way to go young blood!!!!
    Shoot the jumper.....................BALLIN.............!!!!!

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  • scottyboy76
    scottyboy76 Posts: 2,905
    edited June 2011
    there should be a way to start your claim within 30 days, also alerting that the process is ongoing with the seller, and if the seller does right the claim will be waived.

    Might be that way, dont know,but sounds like a good middle ground, cover yourself, but reserve your rights if seller does wrong.
    humpty dumpty was pushed
  • nspindel
    nspindel Posts: 5,343
    edited June 2011
    That's exactly how it does work, if you're in a situation like that communication with the seller is key. Explain why you're opening the dispute, and that you'll be perfectly happy to cancel it once things are resolved. Most sellers understand how the game is played.
    Good music, a good source, and good power can make SDA's sing. Tubes make them dance.
  • mrbigbluelight
    mrbigbluelight Posts: 9,714
    edited June 2011
    I'm having a little trouble making out the routing and account numbers on that check PDF.

    Little help, please ?


    You submitted the proper paperwork, the courts accepted it, Paypal lost, end of story, IMO.
    A nice story. :smile:
    Sal Palooza
  • Toolfan66
    Toolfan66 Posts: 17,221
    edited June 2011
    I like using paypal and have never had a direct problem with them.. Glad you got your money back DK!!!
  • engtaz
    engtaz Posts: 7,663
    edited June 2011
    Congrats
    engtaz

    I love how music can brighten up a bad day.
  • Jstas
    Jstas Posts: 14,809
    edited June 2011
    *yawn*

    I'm not impressed.
    Expert Moron Extraordinaire

    You're just jealous 'cause the voices don't talk to you!
  • read-alot
    read-alot Posts: 812
    edited June 2011
    Score one for the good guys, way to go Raife.
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  • inspiredsports
    inspiredsports Posts: 5,501
    edited June 2011
    . . . I wonder if Paypal will now go back and ding the seller's account for their court settlement loss. :biggrin:

    I hope not . . . there's no money left in my account to cover it !! :biggrin:
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