SurroundBar 3000/6000 Wireless Interference Help
dubradio
Posts: 181
Well folks, I am back for another have at it, while I may not be an official employee of Polk Audio any longer, I have had some information that at the good grace of my heart I extend out to all of you customers. 
Often times with many wireless products people run into wireless interference. This is especially common from many manufacturers whos products operate on the 2.4ghz spectrum.
What is the problem you ask? , Well the main reason for this happening is that the 2.4 ghz is limited, just like the lanes on a freeway. So if you have to many item operating on the same base channel within the 2.4ghz band, there will inevitable be a "backup".
Well how can i fix it? , Here are to main way to correct many interference issues.
1. Try changing the broadcast channel on the Polk SurroundBar and wireless sub(reference user manual) , often times this will remedy any problem that is occurring.
2. Change the broadcast channel of your wireless internet router, this is less common but still pops up from time to time. All wireless 2.4ghz routers sold in the united state must come equipped with 14 channels. Many newer router do have automatic channel jumping to eliminate interference. However this doesnt always work.
To make this change you simply need to reference the router's user manual section for changing the Broadcast channel ID.
3. Try a combination a #1 and #2, with the influx of so many wireless device out there now it may require a slick brain to outwit the technological giant that is the internet.
Key points
Wireless A/B/G operate on 2.4ghz, Wireless N can operate on 2.4ghz and 5ghz (however 5ghz offers less basic range capability that 2.4ghz, and is more costly)
The FCC does regulate product interference with life support and life altering devices. They have much more lenient regulations when it comes to consumer good-to-consumer good issues.
Also, here is a good diagram of these channels overlapping on wikipedia, this shows how the channels do indeed overlap, so its easy to understand that eventually there can be interference between products if their channels are to close together...http://en.wikipedia.org/wiki/IEEE_802.11#Channels_and_international_compatibility
Often times with many wireless products people run into wireless interference. This is especially common from many manufacturers whos products operate on the 2.4ghz spectrum.
What is the problem you ask? , Well the main reason for this happening is that the 2.4 ghz is limited, just like the lanes on a freeway. So if you have to many item operating on the same base channel within the 2.4ghz band, there will inevitable be a "backup".
Well how can i fix it? , Here are to main way to correct many interference issues.
1. Try changing the broadcast channel on the Polk SurroundBar and wireless sub(reference user manual) , often times this will remedy any problem that is occurring.
2. Change the broadcast channel of your wireless internet router, this is less common but still pops up from time to time. All wireless 2.4ghz routers sold in the united state must come equipped with 14 channels. Many newer router do have automatic channel jumping to eliminate interference. However this doesnt always work.
To make this change you simply need to reference the router's user manual section for changing the Broadcast channel ID.
3. Try a combination a #1 and #2, with the influx of so many wireless device out there now it may require a slick brain to outwit the technological giant that is the internet.
Key points
Wireless A/B/G operate on 2.4ghz, Wireless N can operate on 2.4ghz and 5ghz (however 5ghz offers less basic range capability that 2.4ghz, and is more costly)
The FCC does regulate product interference with life support and life altering devices. They have much more lenient regulations when it comes to consumer good-to-consumer good issues.
Also, here is a good diagram of these channels overlapping on wikipedia, this shows how the channels do indeed overlap, so its easy to understand that eventually there can be interference between products if their channels are to close together...http://en.wikipedia.org/wiki/IEEE_802.11#Channels_and_international_compatibility