Ruth Chris

codyc1ark
codyc1ark Posts: 2,532
edited September 2011 in The Clubhouse
So I've been gone since yesterday at 7, home today at 10:15 or so to a conference. A few co workers and I decided to go to Ruth Chris for dinner last night. I've had such great experiences there, mostly unmatched service, but I guess you get what you pay for. Anyway, last night our service was A W F U L. It was the Virginia Beach location, and have been there before, and left happy. Anyway, it started off with a smart **** waiter, then snowballed into we'd order drinks, and ended up having to walk to the bar where they we're sitting to pick them up ourselves. More then once. They we're not very busy, more then half of the tables we're empty in our section. So after ordering, and then waiting 45 minutes for our food, we asked a different waiter, within seconds the manager was over, very apologetic, and said there had been a 'miscommunication in the kitchen'. Thats fine. So about 10 minutes later our meals arrived, everything on the house, including the seven or eight beers the three of us drank. I did not get the lobster tails I had ordered, however, I did receive TWO fresh whole lobsters, I had asked the price of the fresh ones before I ordered, $25.00/LB, average three to four pounds. WOW, they made a terrible experience great. I'm sending an email to Ruth Chris in the morning thanking them for taking care of us, and kudos to the manager. We did spend two hours there, but all ended well. Just wanted to share!
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  • dorokusai
    dorokusai Posts: 25,577
    edited January 2011
    Ruth Chris' steakhouse used to be top notch, for a chain but they've dropped the ball from what I've read the last couple years. My experience with the Bethesda MD location is solid service, excellent cuts and very tasteful from top of menu to bottom. Fortunately for me, there are so many equal and better alternatives in my area that it's become a forgettable option in my personal Zagat.
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  • punk-roc
    punk-roc Posts: 1,150
    edited January 2011
    I have a plan to go to the Ruth Chris in San Diego in a couple weeks, I'll report back on how it is =)
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  • arun1963
    arun1963 Posts: 1,797
    edited January 2011
    Have tried the ones in downtown Chicago and Vegas. Great food and experience........but this is going back ummm about 12-14 years :smile:.
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  • george daniel
    george daniel Posts: 12,096
    edited January 2011
    I need to get out more
    JC approves....he told me so. (F-1 nut)
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  • NotaSuv
    NotaSuv Posts: 3,849
    edited January 2011
    Lasareath wrote: »
    The money I spent on a week's worth of food from fresh direct would be spent on one meal at Ruth Chris.



    LOL sooo true..a meal at Mannys here sets ya back 250 for a meal and wine for 2....when in the city its always The Palm......always Moms treat ;)

    Have had many meals at RC and only one bad experince which also was taken care of ASAP on the spot, its that great customer service that keeps ya coming back....
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  • janmike
    janmike Posts: 6,146
    edited January 2011
    Sorry, I was not impressed for the money that was spent.
    Michael ;)
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  • coolsax
    coolsax Posts: 1,824
    edited January 2011
    Glad that the manager was smart enough to take care of you guys.. My wife and I love Ruth's Chris, I think the way they cook their steaks is the best part.. not many steakhouses(though there are many just as good and better) in town do the high temp broil that they do.
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  • brettw22
    brettw22 Posts: 7,624
    edited January 2011
    If you're ever around a Fogo de Chao (Brazilian BBQ) it's well worth the money. I went a few weeks ago with Mark down in DC and then the following weekend when I was in Baltimore City for 36 hours.

    The service there is top notch and the variety of meat is ridiculous.

    Dinner is about twice the price as lunch and the only difference is 2 meats, so if you're around one and want to check it out, go for lunch.....and make it a long lunch.....
    comment comment comment comment. bitchy.
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  • coolsax
    coolsax Posts: 1,824
    edited January 2011
    we have a fogo and a local place just like it called Estancia in austin, both are great.. !!! all you can eat meat..(steak, chicken, lamb, sausage, pork) can't get any better than that.
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  • miner
    miner Posts: 1,305
    edited January 2011
    Always go to RC when we vacation in Cabo san Lucas, MX. Decent place to get great american beef.
    [
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  • TroyD
    TroyD Posts: 13,077
    edited January 2011
    For whatever reason, I never order steak in a restaurant......I'm pretty confident in my ability to grill a steak better than just about anyone.

    That said, I'm pretty leary of any chain restaurant, regardless of how well heeled they are......For steak though, the Oak Steak House in Charleston is pretty highly regarded.

    BDT
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  • Ron-P
    Ron-P Posts: 8,516
    edited January 2011
    I ate there once, walked out unimpressed.
    If...
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  • decal
    decal Posts: 3,205
    edited January 2011
    In the eighties,RC was a fine steak house.Now they are more or less an over priced Sizzler.Just my opinion,nothing more.
    If you can't hear a difference, don't waste your money.
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  • mantis
    mantis Posts: 17,192
    edited January 2011
    I ate at the Princeton NJ and Chicago locations. Both excelled at service and earned from me " the best steak/s I have ever ate". I can grill like no other but they use such a high quality cut that it's very difficult to near impossible to grill one better. The Hot plate keeps you steak hot until the last bite. Ordering mid rare at the last bite is medium. It's a beautiful thing. The Butter sauce they use is so tasty and fresh.
    They have a Ruth Chris in New Hope under the owners name so I gotta go their and see if the experience is the same. I have been to Ruth Chris many times and never had a bad experience.
    Dan
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  • blueboxer
    blueboxer Posts: 621
    edited January 2011
    Ruth Chris is excellent, if you are in the San Diego area check to see if Flemings is still around downtown or Cask and Cleaver in Temecula, both are good offerings at a lower price point. The Palomino in La Jolla was good as well.
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  • leadfoot1
    leadfoot1 Posts: 155
    edited January 2011
    coolsax wrote: »
    we have a fogo and a local place just like it called Estancia in austin, both are great.. !!! all you can eat meat..(steak, chicken, lamb, sausage, pork) can't get any better than that.

    Been to Estancia many times. Really great food and service is always great as well.
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  • tonyb
    tonyb Posts: 32,957
    edited January 2011
    They have been top notch by me in both quality and service and what I expect at that price point. Another fav of mine is Don Shula's in Florida, excellant service and wine list to boot.
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  • mole'
    mole' Posts: 3,160
    edited August 2011
    codyc1ark, nice to hear that they took care of you and your friends.

    punk-roc wrote: »
    I have a plan to go to the Ruth Chris in San Diego in a couple weeks, I'll report back on how it is =)

    been to that one 10 times or so.

    great service and food.
    mole'
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  • BeefJerky
    BeefJerky Posts: 1,320
    edited September 2011
    Ruth Chris' is okay, but I agree that there are better. My preferred one is The Capital Grille. If you do go, I highly suggest the kona crusted fillet. It's off-menu, but they're happy to make it. I also recommend their creamed spinach; it's the best I've had.
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  • mdaudioguy
    mdaudioguy Posts: 5,165
    edited September 2011
    mole' wrote: »
    codyc1ark, nice to hear that they took care of you and your friends.




    been to that one 10 times or so.

    great service and food.

    You trying to get caught up around here?

    AWOL for 8 months, and back posting like a Tasmanian Devil! :smile:
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  • mantis
    mantis Posts: 17,192
    edited September 2011
    arun1963 wrote: »
    Have tried the ones in downtown Chicago and Vegas. Great food and experience........but this is going back ummm about 12-14 years :smile:.

    Ditto along with Princeton NJ. I had excellent meal and service at all 3 locations. Best Steak on earth.
    Dan
    My personal quest is to save to world of bad audio, one thread at a time.
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  • shack
    shack Posts: 11,154
    edited September 2011
    Good food and service...BUT...overpriced IMO. There are better steakhouses that are more reasonably priced in our area.
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  • mole'
    mole' Posts: 3,160
    edited September 2011
    mdaudioguy wrote: »
    You trying to get caught up around here?

    AWOL for 8 months, and back posting like a Tasmanian Devil! :smile:

    :eek:





    LOLOLOLOL!!!!!!!!!
    mole'
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  • Jstas
    Jstas Posts: 14,809
    edited September 2011
    Keiko wrote: »
    Hy's Steakhouse in Waikiki. Highly recommended when visiting the rock.

    Swanky joint, right there.

    Not my favorite though. My favorite is the restaurant in the Hale Koa and you gotta be military service or civil service to get in there. I can't remember what it's called but it was honestly, the best steak on the island! I guess a military recreation resort in paradise would have to have a top notch steakhouse, huh?

    But, for civies, Hy's is a good spot.

    http://www.hyshawaii.com/

    So's The Chart House.

    http://www.charthousehonolulu.com/

    D.K. in the Marriott was a swank joint too.

    http://www.dksteakhouse.com/

    Wolfgang's is an expensive place, was at one in Midtown. I think we talked about that one here before? It's a good steakhouse though. They have a joint in Hawaii too.

    http://www.wolfgangssteakhouse.net/waikiki/

    Oh and of course, Duke's will grill you up a killer steak with a Caesar Salad too!

    http://www.dukeswaikiki.com/
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  • sucks2beme
    sucks2beme Posts: 5,601
    edited September 2011
    Dallas has so many steak places, you can't list them all.
    They range from good to over the top. And many are just
    damn expensive. You go eat there just to be seen eating there.
    Any more, I'll just go buy a great cut and grill it myself.
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  • arun1963
    arun1963 Posts: 1,797
    edited September 2011
    mantis wrote: »
    Ditto along with Princeton NJ. I had excellent meal and service at all 3 locations. Best Steak on earth.

    Funny how some memories get etched in your head, while others fade over time.
    The first time was at Chicago, me my wife and our host who took us there. Vegas was about a year later, same crowd except this time I was the host.

    While over ordering, I remember studiously avoiding the wifey 'look'. So of course there were left overs, which I doggy bagged. I had to hear 'you always over order. You order to fill your eyes, not your stomach', that night and a few times since. Had a great b/f the next morning.
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  • steveinaz
    steveinaz Posts: 19,538
    edited September 2011
    I like burger king.
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  • madmax
    madmax Posts: 12,434
    edited September 2011
    codyc1ark wrote: »
    we asked a different waiter, within seconds the manager was over

    I hope if you tipped anyone it was the "different waiter".
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  • codyc1ark
    codyc1ark Posts: 2,532
    edited September 2011
    steveinaz wrote: »
    I like burger king.

    Get your sleeping bag, stick of butter, candles and whatever else you had last weekend, and go back to your hole!! :wink:
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  • codyc1ark
    codyc1ark Posts: 2,532
    edited September 2011
    madmax wrote: »
    I hope if you tipped anyone it was the "different waiter".

    That took a minute to register (maybe its the 12+ hour work days this week, and **** hotel). Needless to say, my only tip for our waiter was find a new job.

    Now, off to the **** hotel bar for a few drinks. Much needed.
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