IHT3000-volume button doesn't work

jronkin
jronkin Posts: 6
edited December 2010 in Troubleshooting
Just got IHT3000 soundbar. Everything's great except the Volume Down touch-sensitive button on the speaker. Unit doesn't respond when touched -- I've tried many different pressures and places to press, but it only works maybe once every 30 (50? 100?) tries. All other buttons work perfectly, as do all of the controls via remote. Is there anything I can do to get the touch-sensitive Volume Down control on the speaker unit working properly? Thanks for the help! -- Joel
Post edited by jronkin on
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  • nguyendot
    nguyendot Posts: 3,594
    edited December 2010
    Have you tried calling customer care to see if they can help you out?
    Main Surround -
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  • vmaxer
    vmaxer Posts: 5,117
    edited December 2010
    It seems we have a ton of first posters here the last few days....Am I missing something??
    Pio Elete Pro 520
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  • Ricardo
    Ricardo Posts: 10,636
    edited December 2010
    vmaxer wrote: »
    It seems we have a ton of first posters here the last few days....Am I missing something??


    People are getting Polk gifts?
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  • jronkin
    jronkin Posts: 6
    edited December 2010
    Haven't called Customer Service yet. Will try to do it tom'w...keeping my fingers crossed that I won't have to go back to Best Buy!
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