What is the difference between diagnosing and troubleshooting in computers?

peterjack
peterjack Posts: 1
edited July 2010 in Troubleshooting
I know that these two were generally connected but there must be at least a difference or a specific difference between the two. That is what i want to know. Can you please help me explain this matter? Thanks a lot for your ideas.
Nitric Oxide
Post edited by peterjack on
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  • quadzilla
    quadzilla Posts: 1,543
    edited July 2010
    It's the same thing. Are you thinking maybe of running a diagnostic? That's software that tests the system and is used as a step in trouble shooting.
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  • packetjones
    packetjones Posts: 1,059
    edited July 2010
    the easiest way that i know to explain it is that diagnosing is determining what is the problem and troubleshooting is working to fix the problem. Hope that helps.

    Oh yeah, Welcome to the CP.
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  • skrol
    skrol Posts: 3,375
    edited July 2010
    Diagnosing is figuring out what is causing the trouble.
    Trouble shooting is when your computer has trouble and you take it out in the back yard and shoot it.
    Stan

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  • thejck
    thejck Posts: 849
    edited July 2010
    you troubleshoot to obtain a diagnosis
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  • LitoZacky
    LitoZacky Posts: 115
    edited July 2010
    packetjones is correct. skrol is also correct in a funnier manner.
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  • thuffman03
    thuffman03 Posts: 1,325
    edited July 2010
    Diagnosing is when you figured out what the problem is and Troubleshooting is what you do to Diagnose a problem.
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