What's rattling around in there???

B.Meek

Hey folks,

I just purchased an "open-box" CS10 speaker from Amazon.com's "warehouse deals" section...

It arrived today in the previously-opened original box, without any cosmetic damage, but I can hear something loose within the speaker cabinet when I move it / tilt it back & forth... From the sound of it, it could be a screw, a small piece of scrap wood or a hard piece of plastic.

Nonetheless, I hooked it up to my old AVR and it sounds all right...

My question: should I just ship it back, or open the thing up and see what's in there? Any guesses as to what it might be?

If you suggest I do open the thing up, what path would you suggest - where should I open up a CS10 center speaker?

tia,
-- brian

TECHNOKID

You should return it as I believe warranty would be void if you open.

It is probably a loose screw inside, not a big deal however must be removed in order to avoid a short on the Xo board.

Unfortunately I don't own this center so I can not help you with the procedure to open it. Someone else might chime in with the procedure, as far as I know Polk speakers are usually very easy to open for repairs.

Cheers!
TK

mdaudioguy

I'd call customer service first (http://www.polkaudio.com/contactus/index.php). Pulling a driver and removing something that shouldn't be there is a lot less hassle than boxing it up and shipping it. One of my towers had a loose port tube - easy fix with a driver removed. Especially since you probably got a good price on it to start with. JMO.

TECHNOKID

mdaudioguy wrote: »

I'd call customer service first (http://www.polkaudio.com/contactus/index.php). Pulling a driver and removing something that shouldn't be there is a lot less hassle than boxing it up and shipping it. One of my towers had a loose port tube - easy fix with a driver removed. Especially since you probably got a good price on it to start with. JMO.

Great idea, Polk CS is top notch let them lead you through your problem and you'll be covered! Polk will definitely not let you down if they tell you to open their product :cool:

B.Meek

Well, I had the shipping boxes sitting there, and being eager to get them into the recycle bin or on their way back to amazon.com I went ahead and opened up the speaker...

I could tell that whatever it was had fallen to the left-rear corner, close to the back panel where the wire terminals are, so I opened up that panel by removing four screws, and was able to reach in behind the insulation without disconnecting any wires and remove a loose scrap of particle board:

The penny wasn't in there - just in the pic to provide scale :-). Any idea what it is for, and now that it's out, is it a problem? Perhaps it came into the speaker by way of the opening in the back?

Anyway, the speaker seems more than structurally sound, and I'm thinking it's a keeper.

Thanks again,
-- brian

TECHNOKID

B.Meek wrote: »

Well, I had the shipping boxes sitting there, and being eager to get them into the recycle bin or on their way back to amazon.com I went ahead and opened up the speaker...

I could tell that whatever it was had fallen to the left-rear corner, close to the back panel where the wire terminals are, so I opened up that panel by removing four screws, and was able to reach in behind the insulation without disconnecting any wires and remove a loose scrap of particle board:

The penny wasn't in there - just in the pic to provide scale :-). Any idea what it is for, and now that it's out, is it a problem? Perhaps it came into the speaker by way of the opening in the back?

Anyway, the speaker seems more than structurally sound, and I'm thinking it's a keeper.

Thanks again,
-- brian

Test the CS10 once more and if you are happy with it, consider it done! I don't believe that small piece of MDF will affect its performance (as long as everything is sturdy).

Cheers!
TK

LitoZacky

You just removed the speaker's tumor. I think it'll live happily now