Soundbar 2000 Not Working - Red LED On

I have a Soundbar 2000 that quit working. Red LED light comes on indicating power but the bar will not turn on. I've been on the phone with Customer Support (who was very helpful) but they said that its broken and out of warrantee. I understand that its three years old and past its warrantee, but I also have an SB1 and FR1, and now I am worried about them having the same issue....

I have always really like Polk products, I have three sets of Car speakers and an amplifier on top of my three sound bars, but now I am hesitant to buy another Polk soundbar for fear that I will end up with the same issue, and potentially 3 bad soundbars.

Has anyone else had a similar problem or know of a fix? Any help is appreciated.

Comments

  • KennethSwaugerKennethSwauger Moderator Posts: 6,624
    Hello,
    Let me bring this to the attention of a friend at Polk, Kim Jasper, I'm sure he can work with you.
    "And the house you live in will never fall down
    If you pity the stranger who stands at your gate" G.Lightfoot
Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!