i have a problem with my soundbar

i have a model omni sb1+ that no longer works with the factory remote. it works with the buttons on the bar itself. i tried to reset but no dice. the one time i actually got through to cs they sent me a new remote and the same thing, no go. i have been trying to get ahold of cs now for 5 days and no one calls back. Does anyone know of another way to contact them. I also tried email but got the standard answer to call tech support who never call back. The web site doesnt tell how to this repaired. Anyone have any ideas?

Answers

  • KennethSwaugerKennethSwauger Moderator Posts: 6,620
    Hello,
    I will ask a friend at Polk to contact you via email.
    "And the house you live in will never fall down
    If you pity the stranger who stands at your gate" G.Lightfoot
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