CSi40 Tweeter is dead

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doggie750
doggie750 Posts: 1,160
edited August 2006 in Troubleshooting
:(
I bought this used from Circuit City or Frys like 3 years ago.......There should be a warranty on this. I have moved 3x and as far as receipts go....still searching the house...........I will call the Polk service today but I heard this is the forum to go.............PLEASE advise.:(

All imaginable troubleshooting is conducted, rest assured the TWEETER is RIP..........
Godspeed,
D0661E

AVR:Pioneer Elite SC-07
Surrounds: RTis
2channel:Rti100 (carver driven
Sub:SVS PB12-Plus/2
Dedicated AMPs:Adcom GFA535, 2xCarver 1.5t, Carver m1.0t
Wsrn:Hitachi ultra vision LCD60, 32XBR400
PowerConditioner: MonsterC HTS5100
PS3, Toshiba HD A2, etc: SonySACD/ Panasonic gears DIVX.

MR3LIGION: Polkaudio; GSXR; E46; Reeftank;
Odyclub; Xsimulator; Sony; Zune; Canon
Post edited by doggie750 on
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  • [Deleted User]
    [Deleted User] Posts: 7,658
    edited August 2006
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    Hello,
    The process is pretty simple. Remove the tweeter from the cabinet and send to Polk Audio, 2550 Britannia Blvd., Suite A, San Diego, CA. 92154. Please include a short note giving us your name, address and a copy of your sales receipt. Most audio stores can look up your purchase history and print you a copy of your purchase. Make a copy of this and send it along with the tweeter.
    Regards, Ken
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  • doggie750
    doggie750 Posts: 1,160
    edited August 2006
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    I just called your CS..........and heard you're all in the meeting.........The delimma that I got........."IF I dont find or get my receipt.....am I screwed" The unit was manufactured < 4 years (I hope so) So that should apply with or without the receipt......:rolleyes:
    Godspeed,
    D0661E

    AVR:Pioneer Elite SC-07
    Surrounds: RTis
    2channel:Rti100 (carver driven
    Sub:SVS PB12-Plus/2
    Dedicated AMPs:Adcom GFA535, 2xCarver 1.5t, Carver m1.0t
    Wsrn:Hitachi ultra vision LCD60, 32XBR400
    PowerConditioner: MonsterC HTS5100
    PS3, Toshiba HD A2, etc: SonySACD/ Panasonic gears DIVX.

    MR3LIGION: Polkaudio; GSXR; E46; Reeftank;
    Odyclub; Xsimulator; Sony; Zune; Canon
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  • [Deleted User]
    [Deleted User] Posts: 7,658
    edited August 2006
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    Hello,
    Do you remember where you purchased the center channel? Would you have a copy of the charge card statement or cancelled check that you used to buy it? If you can't remember where you bought it and don't have any way of providing a copy of the check/statement then explain as much as possible in the accompanying note when and where the unit was purchased. In all likelihood the service department will do a one time replacement as a courtesy.
    It just makes life easier when you keep track of your sales receipts.
    Regards, Ken
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  • doggie750
    doggie750 Posts: 1,160
    edited August 2006
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    Fair enough..........I am still trying to do my best getting my receipts, All my speakers were purchased at Circuit City except for my CSi40. So far I only got receipts for my RTi38 :( .....I need to find all of them for my SAKE....just in case........It just hard when you move 3x in < 2years..........
    Godspeed,
    D0661E

    AVR:Pioneer Elite SC-07
    Surrounds: RTis
    2channel:Rti100 (carver driven
    Sub:SVS PB12-Plus/2
    Dedicated AMPs:Adcom GFA535, 2xCarver 1.5t, Carver m1.0t
    Wsrn:Hitachi ultra vision LCD60, 32XBR400
    PowerConditioner: MonsterC HTS5100
    PS3, Toshiba HD A2, etc: SonySACD/ Panasonic gears DIVX.

    MR3LIGION: Polkaudio; GSXR; E46; Reeftank;
    Odyclub; Xsimulator; Sony; Zune; Canon
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  • [Deleted User]
    [Deleted User] Posts: 7,658
    edited August 2006
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    Hello,
    I understand, just go ahead and send the tweeter in and explain the situation, it will be fine. In the meantime, you are correct, it would be best to have a proof of purchase. That's always a good idea.
    Take care, Ken
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