White led blinking on Polk Audio Magnifi Max

Kakashi03
Kakashi03 Posts: 6
in Troubleshooting
i was trying to add it to google home app as a new device but it stuck on white led
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  • Kakashi03
    Kakashi03 Posts: 6
    right now i tried to used reset it several time but no go
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  • Kakashi03
    Kakashi03 Posts: 6
    it also unpair with the subwoofer
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  • treitz3
    treitz3 Posts: 19,942
    Hello and welcome to Club Polk. I cannot answer your inquiry, but @SeleniumFalcon might be able to assist you, or at least point you in the right direction to get help. Please just keep in mind, it's the weekend and the forum isn't typically a fast moving board during this time.

    Tom
    ~ In search of accurate reproduction of music. Real sound is my reference and while perfection may not be attainable? If I chase it, I might just catch excellence. ~
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  • SeleniumFalcon
    SeleniumFalcon Posts: 4,269
    Hello,
    Welcome to the Polk forum. I think the first thing to do is a complete reset. To do this with the soundbar turned on unplug the power cords for the bar and the sub. Leave them unplugged for at least five minutes, then reconnect. You might have to repeat this process four or five times to completely reset the unit.
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  • treitz3
    treitz3 Posts: 19,942
    I do not know if this will help or not, but one thing I have learned over time, is this.

    After the unit has been unplugged for 5 or so minutes, take a metal object and short the pins of the PC. Ground to hot, hot to neutral and neutral to ground. Short all 3 of them at once, if you can. This dissipates any hung pin that may be reading high or low, as well as any stored energy within the unit.

    "Sometimes" this works magic. Other times, it was a waste of time. It's worth a shot though. FWIW.

    Tom
    ~ In search of accurate reproduction of music. Real sound is my reference and while perfection may not be attainable? If I chase it, I might just catch excellence. ~
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  • Kakashi03
    Kakashi03 Posts: 6
    SeleniumFalcon wrote: »
    Hello,
    Welcome to the Polk forum. I think the first thing to do is a complete reset. To do this with the soundbar turned on unplug the power cords for the bar and the sub. Leave them unplugged for at least five minutes, then reconnect. You might have to repeat this process four or five times to completely reset the unit.

    it still the same after i unpluged it several times
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  • Kakashi03
    Kakashi03 Posts: 6
    Hi Ken,

    I just wanted to take a moment to sincerely thank you for your help in resolving the issue with my Magnifi Max soundbar. Your guidance and support made all the difference, and I truly appreciate the time and effort you took to assist me.

    Everything is working perfectly now, and I couldn’t have done it without your help. Thanks again!

    Best regards,
    William
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  • SeleniumFalcon
    SeleniumFalcon Posts: 4,269
    That's great, William, glad to hear it. Enjoy your soundbar!
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