React sound bar, and Alexa app

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sherrim
sherrim Posts: 2
in Customer Service
Alexa working with the sound bar is way more than the Alexa app can consistently work with. So I am using another Echo device. I would like to remove Alexa from the sound bar. Does anyone know how to do that or at least to silence her
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  • SeleniumFalcon
    SeleniumFalcon Posts: 4,359
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    Hello,
    Welcome to the Polk forum. I'll ask a friend at Polk for you.
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  • sherrim
    sherrim Posts: 2
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    Thank you
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  • SeleniumFalcon
    SeleniumFalcon Posts: 4,359
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    His response:

    "Alexa can not be removed from the bar. It is part of the softwire.
    He can disable the microphone.
    To disable the microphone on a Polk React sound bar, locate the microphone mute button, typically on the top or side of the sound bar.
    Pressing this button will turn it red, indicating that the microphone is disabled."
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