MagniFi Max soundbar blinking orange light

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mgaecke
mgaecke Posts: 1
in Troubleshooting
When I plug it in I get a blinking orange light. Power cord is lit up green. I have tried every fix found online and nothing seems to work. This soundbar is about 5 years old.
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Answers

  • SeleniumFalcon
    SeleniumFalcon Posts: 3,510
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    I'll check with a friend at Polk.
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  • SeleniumFalcon
    SeleniumFalcon Posts: 3,510
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    The blinking light means the soundbar has gone into the protection mode. Polk will send you a courtesy replacement at no charge. Just email your name, address, email address and telephone number to: Kim.Jasper@masimo.com.
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  • joelfrost
    joelfrost Posts: 1
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    Hi seleniumfalcon

    I’m having the same problem with my sound bar and the orange light is blinking is there anything I can do to fix it I don’t have any repair ppl near me for Polk
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  • SeleniumFalcon
    SeleniumFalcon Posts: 3,510
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    Hello joelfrost,
    Welcome to the Polk Audio forum. The best approach would be to send an email to: Kim.Jasper@masimo.com and explain the situation. He will need your address, telephone number, date of purchase and the serial number off of the bar. I know he is taking a day or so off so it might be a couple of days before he responds. But, don't worry he'll help.
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