Props to Polk

Had to call Polk yesterday for an issue. They answered right away. The gentleman was friendly and had a slight accent that was somewhat difficult to understand but he navigated the issue well. They put my info in their portal and said they would call me back tomorrow (and if they didnt hear from them to call them back)

They didnt call me, but I called them today.

They answered right away and had everything fixed within a few minutes on the phone.

Good move in the right direction versus the old call back system to no where! :)
- Not Tom

"No, that's silly talk. Dude, you can't possibly be this audio dumb so quit the act." - Doro

Comments

  • treitz3
    treitz3 Posts: 15,162
    Glad to hear.

    Tom
    ~ In search of accurate reproduction of music. Real sound is my reference and while perfection may not be attainable? If I chase it, I might just catch excellence. ~

    ~ I have found excellence ~

    ~ The best way to enjoy digital music reproduction is to never listen to good analogue reproduction ~