Polk command sound bar looses tv sounds after seconds
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kshasa
Posts: 1
My polk sound bar is connected with HDMI , has been working for a year. Went away came home turned tv on we get sound for about 10 seconds then it cuts off. It works fine with Alexa and spotify. Any suggestions
Answers
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Hello,
It would behest to telephone Polk at: 1-800-377-7655 and follow prompts for soundbar assistance first thing tomorrow. It would be a good idea to have the unit's serial number available when you call. -
Make sure you don't have both optical and hdmi arc plugged in. just pick one
![[Deleted User]](https://w8.vanillicon.com/83b82048d67877ca27bbc25d5d38f9d3_100.png)
