Can anyone tell me how to reset or reprogram the factory remote for my magnifi mini soundbar?

My factory remote on my magnifi mini stopped working. I changed the batteries and checked the remote with my camera on my phone. It's sending a signal.
I was on the phone with Polk customer service for 20 minutes yesterday, but I had to leave for work and the rep was moving so slowly, I couldn't wait for him.

Answers

  • KennethSwaugerKennethSwauger Moderator Posts: 6,846
    Hello,
    The first thing to do is erase any stored remote instructions. To do this place the bar in the standby mode using the on/off button found on the left of the bar. Then push and hold for 10 seconds the source button, which is to the right of the on/off button on the bar. The LEDs should flash amber colored and then turn white, indicating that the bar has erased any stored memory. Now it should respond to the factory remote.
    "They thought we were too loud, but shoot, I had four army blankets folded over my amp, and the volume level was on 2. I'm used to playin' on 10!" S.R.V.
  • mkedstmkedst Posts: 1
    Kenneth, these instructions don't seem to apply to the magnifi mini. The magnifi mini has a wifi reset button on the back that needs to be held down for 8 seconds.
  • KennethSwaugerKennethSwauger Moderator Posts: 6,846
    Hello,
    Thanks for the clarification, I appreciate it very much.
    "They thought we were too loud, but shoot, I had four army blankets folded over my amp, and the volume level was on 2. I'm used to playin' on 10!" S.R.V.
  • mkedst wrote: »
    Kenneth, these instructions don't seem to apply to the magnifi mini. The magnifi mini has a wifi reset button on the back that needs to be held down for 8 seconds.

    Actually, Kenneth's first suggestion works. To enter standby mode, I shut down soundbar manually, unplugged and replugged the power. It will now blink red and now you can hold source button to reset remote(s).
  • Manu62Manu62 Posts: 1
    Perfecto, me funcionó la sugerencia de KennethSwauger, muchas gracias!
  • KennethSwaugerKennethSwauger Moderator Posts: 6,846
    De nada, me alegro de que haya funcionado.
    "They thought we were too loud, but shoot, I had four army blankets folded over my amp, and the volume level was on 2. I'm used to playin' on 10!" S.R.V.
  • pamelapamela Posts: 2
    I have the magnifi polk sound bar. The sound bar shuts off every 10 mins. And i have to hit power again. Help.
  • KennethSwaugerKennethSwauger Moderator Posts: 6,846
    Hello,
    Usually this is caused by the automatic on/off circuit that activates if no signal is given to the speaker by whatever source it's receiving. Try increasing the level of the source signal to get it above the sensing threshold.
    "They thought we were too loud, but shoot, I had four army blankets folded over my amp, and the volume level was on 2. I'm used to playin' on 10!" S.R.V.
  • pamelapamela Posts: 2
    How do i increase the source level?
  • KennethSwaugerKennethSwauger Moderator Posts: 6,846
    What other components (besides the TV) are you using? In other words what is providing the source?
    "They thought we were too loud, but shoot, I had four army blankets folded over my amp, and the volume level was on 2. I'm used to playin' on 10!" S.R.V.
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