CP Customer Service
salasg
Posts: 172
I know alot has been said about customer service, both good and bad. This is my experience. decided to replace the stock SL3000 in my RTA 15t with RDO198-1. In addition one of my NW6510 on my SDA1C was making a funny noise and needed a replacement.
Got on the phone monday morning and left a message at 930 am. Within 5 minutes recieved a call back from Helen Yarbor at from the parts dept. placed the order over the phone and expected to wait another week before I would see the parts.
At 145 pm today knock on the door and low and behold FedEx with my parts. Couldn't get any better.
Gus
Got on the phone monday morning and left a message at 930 am. Within 5 minutes recieved a call back from Helen Yarbor at from the parts dept. placed the order over the phone and expected to wait another week before I would see the parts.
At 145 pm today knock on the door and low and behold FedEx with my parts. Couldn't get any better.
Gus
Post edited by salasg on
Comments
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Can one place these orders online ?
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Kudo's Polk CS
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Thats why their the best
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Orders can be placed either by Fax, Phone, or E-mail. Call Polk CS at 1-800-377-7655 for more specific info.
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Good to hear, another happy ending thanks to Polk CS.
-JeffHT Rig
Receiver- Onkyo TX-SR806
Mains- Polk Audio Monitor 70
Center- Polk Audio CS2
Surrounds- Polk Audio TSi 500's
Sub- Polk Audio PSW125
Retired- Polk Audio Monitor 40's
T.V.- 60" Sony SXRD KDS-60A2000 LCoS
Blu-Ray- 80 GB PS3
2 CH rig (in progress)
Polk Audio Monitor 10A's :cool:
It's not that I'm insensitive, I just don't care..
