Attn: Cust Service

Lowell_M
Lowell_M Posts: 1,660
edited February 2010 in Speakers
I sent a message through the website last week to see if I could get a schematic of the Csi30 so that I could possibly upgrade the crossover and haven't gotten a reply.

Following in the footsteps of ALL212's Rti6 upgrades, he is going to help me out with upgrading the front stage of my HT, Rti70's, and an Rti30. Should be interesting.

I'm working from home today listening to tunes in my basement on the HT, wishing I was upstairs listening to the LSi's, so can't wait to see how 2-channel performance is improved on the Rti's after some crossover mods.

Doro, or anybody else, could you hook me up? Thanks, Aaron
HT
RTi70 mains
CSi30 center
RTi28 Rears
Velodyne CHT-12
H/K AVR-247
ADCOM GFA-7000
Samsung PN58B860
Playstation 3
2-Channel
Polk Audio LSi15's
Rotel RCD-1072
Nakamichi CA-5 Pre
ADCOM GFA-555
Signal Cable Analog II IC's
Signal Ultra Bi-Wire Speaker Cables
Post edited by Lowell_M on
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Comments

  • treitz3
    treitz3 Posts: 19,249
    edited February 2010
    Dude, just give them a call. Don't e-mail.
    ~ In search of accurate reproduction of music. Real sound is my reference and while perfection may not be attainable? If I chase it, I might just catch excellence. ~
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  • Lowell_M
    Lowell_M Posts: 1,660
    edited February 2010
    Don't have time. Plus.... From the website...

    "Want Even Better Service?
    Email us below. We'll write back. Call us. After hours, leave us a message. We'll call you back. We'll get to you even faster if you do only one or the other, no need to do both! We look forward to helping you!
    "
    HT
    RTi70 mains
    CSi30 center
    RTi28 Rears
    Velodyne CHT-12
    H/K AVR-247
    ADCOM GFA-7000
    Samsung PN58B860
    Playstation 3
    2-Channel
    Polk Audio LSi15's
    Rotel RCD-1072
    Nakamichi CA-5 Pre
    ADCOM GFA-555
    Signal Cable Analog II IC's
    Signal Ultra Bi-Wire Speaker Cables
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  • treitz3
    treitz3 Posts: 19,249
    edited February 2010
    I understand what's written and I understand where you are coming from, I do. That said, the first bit of advice I got from this forum was to call them about my inquiry and when I did, it worked out quick and professionally. I have adhered to that advice since and every single time, Polk CS has come through in shining colors.

    I'm just saying that if you can make the time throughout the day to call them, things happen quicker. YMMV but that has been my experience for years.
    ~ In search of accurate reproduction of music. Real sound is my reference and while perfection may not be attainable? If I chase it, I might just catch excellence. ~
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  • treitz3
    treitz3 Posts: 19,249
    edited February 2010
    Please allow me to clarify........"during business hours"........
    ~ In search of accurate reproduction of music. Real sound is my reference and while perfection may not be attainable? If I chase it, I might just catch excellence. ~
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  • Lowell_M
    Lowell_M Posts: 1,660
    edited February 2010
    I thought maybe doro could pull something out of his back pocket. I will just pull the crossover when I have a chance and go from there. I'm not really upset... not an emergency or I'd call, but still looks a little bad considering Polks stellar cust service rep. I'd be one of the last to ever say anything bad about Polk.
    HT
    RTi70 mains
    CSi30 center
    RTi28 Rears
    Velodyne CHT-12
    H/K AVR-247
    ADCOM GFA-7000
    Samsung PN58B860
    Playstation 3
    2-Channel
    Polk Audio LSi15's
    Rotel RCD-1072
    Nakamichi CA-5 Pre
    ADCOM GFA-555
    Signal Cable Analog II IC's
    Signal Ultra Bi-Wire Speaker Cables
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  • dorokusai
    dorokusai Posts: 25,577
    edited February 2010
    That will take me a week or so. Email is not the strong suit for one on one contact.
    CTC BBQ Amplifier, Sonic Frontiers Line3 Pre-Amplifier and Wadia 581 SACD player. Speakers? Always changing but for now, Mission Argonauts I picked up for $50 bucks, mint.
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  • Lowell_M
    Lowell_M Posts: 1,660
    edited February 2010
    doro, Don't knock yourself out if it isn't readily available. I can just pull the crossover and take a look at it. No biggie.
    HT
    RTi70 mains
    CSi30 center
    RTi28 Rears
    Velodyne CHT-12
    H/K AVR-247
    ADCOM GFA-7000
    Samsung PN58B860
    Playstation 3
    2-Channel
    Polk Audio LSi15's
    Rotel RCD-1072
    Nakamichi CA-5 Pre
    ADCOM GFA-555
    Signal Cable Analog II IC's
    Signal Ultra Bi-Wire Speaker Cables
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  • dorokusai
    dorokusai Posts: 25,577
    edited February 2010
    It's fine. I'd like them all to be posted locally....but some of them are hard to track down for some reason. The schematics on here are due to collaboration between a single Polk employee(KS) and myself. That stuff is just...nevermind but they don't hold it as reverent as you and I might do....get it?
    CTC BBQ Amplifier, Sonic Frontiers Line3 Pre-Amplifier and Wadia 581 SACD player. Speakers? Always changing but for now, Mission Argonauts I picked up for $50 bucks, mint.
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  • Lowell_M
    Lowell_M Posts: 1,660
    edited February 2010
    got it. I'm somewhat amazed that Polk will post the schematics. But it saves me time from pulling it and seeing what is there before ordering caps. I guess since it is an old rev of a speaker, maybe the I.P. doesn't matter as much, but....

    thanks for your help, man.
    HT
    RTi70 mains
    CSi30 center
    RTi28 Rears
    Velodyne CHT-12
    H/K AVR-247
    ADCOM GFA-7000
    Samsung PN58B860
    Playstation 3
    2-Channel
    Polk Audio LSi15's
    Rotel RCD-1072
    Nakamichi CA-5 Pre
    ADCOM GFA-555
    Signal Cable Analog II IC's
    Signal Ultra Bi-Wire Speaker Cables
    · Share on FacebookShare on Twitter