Monoprice.com - American Success Story?

polkatese

I've been buying some miscellaneous stuff, mainly cables, optical converter, HDMI, etc. over the past three years (since 2007) and since they are literally in the city where I live, I've been picking them up myself (about 10 miles away perhaps, 10-15 minutes drive). They were in a nice warehouse/office park. Today I went there and the warehouse/office building was closed and the gate was closed. So I called them, and as it turned out they have moved (about 2 months ago) to a new location that conveniently even closer to my house (about 5 miles away now). The new place (warehouse) is about, I kid you not, 5 times bigger than the last one. It is now in a massive warehouse with its own dedicated PICKUP bays (1 through 5) and with a security guard in front. Here is some stats on the company:

http://www.inc.com/inc5000/2009/company-profile.html?id=200901970

I have to say, I am very impressed with their success. Their products are better qualities than their competitors and priced significantly lower than the rest. Customer service is top notch, and their warranty and NO-restocking- fee return policy. I bet their revenues are in the 80-100 millions by now, not too shabby for a company that started in 2005 in a ultra competitive industry: retail, where margin is miniscule. I can only guess that their sales volume made all the difference to have that kind of growth...

MillerLiteScott

I just bought some cables from them and was very impressed with the pricing.

seeclear

Monoprice is awesome...I get my toner for my color laser printer from them. MUCH cheaper than getting it from Dell.

ryanjoachim

Yeah, for all cabling needs, and most other accessory needs you can't beat Monoprice.

adam2434

Monoprice has been my go-to for several years now for budget A/V cabling (non-audiophile applications for friends/family), as well as various personal electronics/computer accessories and cabling.

Can’t beet their prices and service – they recently told me to just keep some items that had shipped in error when they later shipped the correct items.

I’ve got some of their “premium” optical cables and binding posts en route now for my son’s bedroom system.

High value, high volume, great service, and widespread 'word of mouth' advertising = a great recipe for success.

nguyendot

seeclear wrote: »

Monoprice is awesome...I get my toner for my color laser printer from them. MUCH cheaper than getting it from Dell.

Wait til it starts failing on you and you try to get service....

Aftermarket toner uses too much developer (iron) and it clogs the developer units (4 of them). This in turn kills the developer motor, and causes streaking or light/no output.

Knucklehead

Ive used them several times, I ordered a 50' spool of 14 ga speaker wire, about 20' into the roll was a defect in the wire, they sent me a new roll for free no questions asked. Ill keep using them.

thsmith

I have used them for a while now. Used many of their cables. Their Componet and HDMI switches are great for the money.

polktiger

nguyendot wrote: »

Wait til it starts failing on you and you try to get service....

Aftermarket toner uses too much developer (iron) and it clogs the developer units (4 of them). This in turn kills the developer motor, and causes streaking or light/no output.

What do you mean by "aftermarket toner." I haven't purchased HP brand toner in 10 to 15 years, and the only thing I have to do to my printers is replace the rollers and the fuser every 250,000 to 500,000 pages (depending on the printer model)

nguyendot

polktiger wrote: »

What do you mean by "aftermarket toner." I haven't purchased HP brand toner in 10 to 15 years, and the only thing I have to do to my printers is replace the rollers and the fuser every 250,000 to 500,000 pages (depending on the printer model)

What do you think it means? I shouldn't have to spell something that simple out for you.

I've seen thousands of printers clogged by aftermarket toner, specifically the color lasers since their toner transport is more complicated than black and white.

ryanjoachim

I've seen thousands of printers clogged by name-brand toner...does that mean that mainstream toner is crap? No.

There is nothing inherently wrong with aftermarket toner. Just because you have seen printers clogged, and they happen to have had aftermarket toner, doesn't mean that namebrand toners haven't contributed to that same clog.

polktiger

nguyendot wrote: »

What do you think it means? I shouldn't have to spell something that simple out for you.

I've seen thousands of printers clogged by aftermarket toner, specifically the color lasers since their toner transport is more complicated than black and white.

I guess I am a simpleton then. Since I know very few businesses that actually buy HP boxed toner cartridges. The companies I know of (including my own) buy the remanufactured cartridges. I have never replaced a "developer" only fusers. I know there are differences in remanufacturing and mere refilling of cartridges.

Since I only use b/w that may be why I have never had a problem.

nguyendot

ryanjoachim wrote: »

I've seen thousands of printers clogged by name-brand toner...does that mean that mainstream toner is crap? No.

There is nothing inherently wrong with aftermarket toner. Just because you have seen printers clogged, and they happen to have had aftermarket toner, doesn't mean that namebrand toners haven't contributed to that same clog.

I have more data to the contrary than you know.

Color lasers are precision instruments and aftermarket toner is not formulated to the same standards (just about all name-brand toner is trade-secret).

This applies to just about all engines. Fuji Xerox, Xerox, Lexmark, Samsung, etc.

zingo

Knucklehead wrote: »

Ive used them several times, I ordered a 50' spool of 14 ga speaker wire, about 20' into the roll was a defect in the wire, they sent me a new roll for free no questions asked. Ill keep using them.

Best in-wall products in the industry.

nguyendot

zingo wrote: »

Best in-wall products in the industry.

I agree. Best service, great price.