A little concerned about UPS

glemay
glemay Posts: 574
edited December 2009 in The Clubhouse
Hey guys,

Wasn't sure where to post this, but anyways, I'm looking a buying a center channel off ebay and the seller is having it shipped with UPS. UPS is also packaging the speaker... Should I be worried about this?

Let me know guys, I don't have much experience buying online and shipping.

Thanks and Merry Christmas.

Jerry
Main System:
Denon AVR-2805, Polk Audio RTi70's, Polk Audio CSi40, Polk Audio FXi50, Paradigm PW-2200 v.2, Toshiba 42XV545U HDTV

Second System:
Denon AVR-1705, Polk Audio R40, Polk Audio CS245i, Polk Audio R15, Paradigm PS-1200a
Post edited by glemay on
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Comments

  • Tony M
    Tony M Posts: 11,141
    edited December 2009
    My UPS guy packs very well. I say go with it and get insurance!
    Most people just listen to music and watch movies. I EXPERIENCE them.
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  • Conradicles
    Conradicles Posts: 6,079
    edited December 2009
    I ship 100's of packages per week with UPS. No worries.
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  • danz1906
    danz1906 Posts: 5,144
    edited December 2009
    The UPS store does a good job packaging.
    Linn AV5140 fronts
    Linn AV5120 Center
    Linn AV5140 Rears
    M&K MX-70 Sub for Music
    Odyssey Mono-Blocs
    SVS Ultra-13 Gloss Black:D
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  • glemay
    glemay Posts: 574
    edited December 2009
    Well this is pretty comforting, thanks guys.:)

    Have a good night, time for me to go to bed.

    Jerry
    Main System:
    Denon AVR-2805, Polk Audio RTi70's, Polk Audio CSi40, Polk Audio FXi50, Paradigm PW-2200 v.2, Toshiba 42XV545U HDTV

    Second System:
    Denon AVR-1705, Polk Audio R40, Polk Audio CS245i, Polk Audio R15, Paradigm PS-1200a
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  • snow
    snow Posts: 4,337
    edited December 2009
    UPS damages more packages then all the other carriers combined be worried very worried :p



    Merry Christmas

    SNOW
    Well, I just pulled off the impossible by doing a double-blind comparison all by myself, purely by virtue of the fact that I completely and stupidly forgot what I did last. I guess that getting old does have its advantages after all :D
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  • raidersrule76
    raidersrule76 Posts: 471
    edited December 2009
    They packed up my tuner that I got a few months back and did a very good job but that is my only experience with them it should be fine.

    Mark
    Sig to be updated after dealing with the insurance company:(:(:(
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  • glemay
    glemay Posts: 574
    edited December 2009
    Thanks guys, appreciate the comments.

    Thanks snow:p lol.

    Jerry
    Main System:
    Denon AVR-2805, Polk Audio RTi70's, Polk Audio CSi40, Polk Audio FXi50, Paradigm PW-2200 v.2, Toshiba 42XV545U HDTV

    Second System:
    Denon AVR-1705, Polk Audio R40, Polk Audio CS245i, Polk Audio R15, Paradigm PS-1200a
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  • Ron-P
    Ron-P Posts: 8,516
    edited December 2009
    If they pack it, you can rest assured that it'll be covered by their insurance if damaged.

    If you pack it, and it doesn't meet the UPS standards and gets damaged they won't cover it even if you bought insurance.
    If...
    Ron dislikes a film = go out and buy it.
    Ron loves a film = don't even rent.
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  • hearingimpared
    hearingimpared Posts: 21,137
    edited December 2009
    If they packed it and it is insured you should have no worries even if it gets damaged.
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  • Serendipity
    Serendipity Posts: 6,975
    edited December 2009
    Lasareath wrote: »
    Exactly, when I package something up that I will add a bunch of insurance I usually take pictures of the packing process before I ship the package.

    +1

    Or let them package it.
    polkaudio RT35 Bookshelves
    polkaudio 255c-RT Inwalls
    polkaudio DSWPro550WI
    polkaudio XRT12 XM Tuner
    polkaudio RM6750 5.1

    Front projection, 2 channel, car audio... life is good!
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  • George Grand
    George Grand Posts: 12,258
    edited December 2009
    snow wrote: »
    UPS damages more packages then all the other carriers combined be worried very worried :p



    Merry Christmas

    SNOW


    I have used nothing but UPS to ship electronics over the last 15 years or so. I have never suffered a loss, or damaged piece of equipment. The two pieces that I received damaged, were handled by FedEx.
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  • Ron-P
    Ron-P Posts: 8,516
    edited December 2009
    I've used UPS for 10+ years, never once had a problem shipping or receiving. Wonder where Snow got that info from?
    If...
    Ron dislikes a film = go out and buy it.
    Ron loves a film = don't even rent.
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  • snow
    snow Posts: 4,337
    edited December 2009
    George Grand wrote: »
    I have used nothing but UPS to ship electronics over the last 15 years or so. I have never suffered a loss, or damaged piece of equipment. The two pieces that I received damaged, were handled by FedEx.
    Lucky you George I have never received a single item that UPS hadnt managed to destroy. Maybe I just had bad luck?



    REGARDS SNOW
    Well, I just pulled off the impossible by doing a double-blind comparison all by myself, purely by virtue of the fact that I completely and stupidly forgot what I did last. I guess that getting old does have its advantages after all :D
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  • glemay
    glemay Posts: 574
    edited December 2009
    Well so far I'm liking what I hear. I've won the bid, now just need to wait to hear from the seller. Hopefully things go good. First time experience using ebay to be honest:o I want this first experience to be a good one:)

    Hey Mikeyb, as far as shipping to Canada, not worried about it, having it shipped to an american address, then bringing it over myself or having a friend bring it over for me.

    Jerry
    Main System:
    Denon AVR-2805, Polk Audio RTi70's, Polk Audio CSi40, Polk Audio FXi50, Paradigm PW-2200 v.2, Toshiba 42XV545U HDTV

    Second System:
    Denon AVR-1705, Polk Audio R40, Polk Audio CS245i, Polk Audio R15, Paradigm PS-1200a
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  • George Grand
    George Grand Posts: 12,258
    edited December 2009
    I believe if your experience was the rule rather than the exception, UPS would have been out of business a very long time ago.
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  • vc69
    vc69 Posts: 2,500
    edited December 2009
    I bought a pair of LS90's on Ebay. They were packed by and shipped via UPS. Other than a couple of grill-surround pins that snapped off, they were in great shape when they arrived. I felt very lucky.
    -Kevin
    HT: Philips 52PFL7432D 52" LCD 1080p / Onkyo TX-SR 606 / Oppo BDP-83 SE / Comcast cable. (all HDMI)B&W 801 - Front, Polk CS350 LS - Center, Polk LS90 - Rear
    2 Channel:
    Oppo BDP-83 SE
    Squeezebox Touch
    Muscial Fidelity M1 DAC
    VTL 2.5
    McIntosh 2205 (refurbed)
    B&W 801's
    Transparent IC's
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  • George Grand
    George Grand Posts: 12,258
    edited December 2009
    I cannot comment on UPS packing. I only have experience with UPS shipping and handling.

    I would expect they don't know how to pack worth ****.
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  • vc69
    vc69 Posts: 2,500
    edited December 2009
    Given the size of the LS90's and the fact that the owner did not have original packing, I was lucky they weren't hammered. UPS store did an acceptable job. Not as good as I would have done, but they made it.
    -Kevin
    HT: Philips 52PFL7432D 52" LCD 1080p / Onkyo TX-SR 606 / Oppo BDP-83 SE / Comcast cable. (all HDMI)B&W 801 - Front, Polk CS350 LS - Center, Polk LS90 - Rear
    2 Channel:
    Oppo BDP-83 SE
    Squeezebox Touch
    Muscial Fidelity M1 DAC
    VTL 2.5
    McIntosh 2205 (refurbed)
    B&W 801's
    Transparent IC's
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  • glemay
    glemay Posts: 574
    edited December 2009
    Well, package is on its way. Will let you know how things turn out.:)

    Jerry
    Main System:
    Denon AVR-2805, Polk Audio RTi70's, Polk Audio CSi40, Polk Audio FXi50, Paradigm PW-2200 v.2, Toshiba 42XV545U HDTV

    Second System:
    Denon AVR-1705, Polk Audio R40, Polk Audio CS245i, Polk Audio R15, Paradigm PS-1200a
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  • glemay
    glemay Posts: 574
    edited December 2009
    ...

    Well this is unfortunate. I got the speaker today... and before even opening the box, I could hear something loose inside. Open the box, pull out the center... there is definitely something wrong here. Grab a screw driver, pull out the one driver that I suspected, turns out the magnet has broken off the speaker...:( Now I check the other driver... Hmm, why is it not moving. Turns out that one is ceased...:mad:

    This was my first experience with Ebay, so far its not good. Not sure if it was UPS that damaged it or if it was the seller. Seller told me it was perfectly functional... Now I'm trying to get a hold of the seller to see whats going to happen...

    Any advice?

    Jerry
    Main System:
    Denon AVR-2805, Polk Audio RTi70's, Polk Audio CSi40, Polk Audio FXi50, Paradigm PW-2200 v.2, Toshiba 42XV545U HDTV

    Second System:
    Denon AVR-1705, Polk Audio R40, Polk Audio CS245i, Polk Audio R15, Paradigm PS-1200a
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  • shack
    shack Posts: 11,154
    edited December 2009
    I had exactly the same thing happen to me with a pair of speakers. When it arrived I knew the idiot seller had done one of the worst packing jobs....EVER...and I knew it would not be good. The magnet for one of the tweeters was in the bottom of the speaker. I tried to re-epoxy it back but could not get the alignment right and ended up ordering a new tweeter. Fortunately I got the speakers at a really good price and it was worth having to buy a new tweeter...but it was still a PITA!
    "Just because you’re offended doesn’t mean you’re right." - Ricky Gervais

    "For those who believe, no proof is necessary. For those who don't believe, no proof is possible." - Stuart Chase

    "Consistency requires you to be as ignorant today as you were a year ago." - Bernard Berenson
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  • glemay
    glemay Posts: 574
    edited December 2009
    Yeah, this sure does suck the big one. Just tried hooking up the speaker. Only thing that works is the tweeter. The one driver does nothing as there is no magnet, and the other one is ceased good.

    At least the seller replied back to me in a timely manner and will call me when he gets off work. So at least that's a blessing.

    Hopefully he makes good or something just works out.

    Jerry
    Main System:
    Denon AVR-2805, Polk Audio RTi70's, Polk Audio CSi40, Polk Audio FXi50, Paradigm PW-2200 v.2, Toshiba 42XV545U HDTV

    Second System:
    Denon AVR-1705, Polk Audio R40, Polk Audio CS245i, Polk Audio R15, Paradigm PS-1200a
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  • hearingimpared
    hearingimpared Posts: 21,137
    edited December 2009
    glemay wrote: »
    ...

    Well this is unfortunate. I got the speaker today... and before even opening the box, I could hear something loose inside. Open the box, pull out the center... there is definitely something wrong here. Grab a screw driver, pull out the one driver that I suspected, turns out the magnet has broken off the speaker...:( Now I check the other driver... Hmm, why is it not moving. Turns out that one is ceased...:mad:

    This was my first experience with Ebay, so far its not good. Not sure if it was UPS that damaged it or if it was the seller. Seller told me it was perfectly functional... Now I'm trying to get a hold of the seller to see whats going to happen...

    Any advice?

    Jerry

    Wow that is truly a bummer. The seller should contact UPS and place a claim. They packed it so they can't say that it was packed improperly.
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  • glemay
    glemay Posts: 574
    edited December 2009
    Well I just talked to the seller on the phone, and he is going to contact UPS to figure out what to do next. Says he tested it out before packing it and that everything worked, so it must have happened during shipping... It's a really bummer as I got a sweet deal on the speaker. Guess I'm back on the hunt.

    But for now, I just need to wait to hear from him tomorrow so I can determine what I need to do...Thankfully he is being really good about this.

    Jerry
    Main System:
    Denon AVR-2805, Polk Audio RTi70's, Polk Audio CSi40, Polk Audio FXi50, Paradigm PW-2200 v.2, Toshiba 42XV545U HDTV

    Second System:
    Denon AVR-1705, Polk Audio R40, Polk Audio CS245i, Polk Audio R15, Paradigm PS-1200a
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  • glemay
    glemay Posts: 574
    edited December 2009
    Well, spoke with the seller this morning, he has been extremly helpful. The speaker is packaged and ready to be sent back to him. All in all, things have worked out. He's a nice guy, so I'm fortunate. Also turns out he is a member of club polk, so if you're out there, feel free to say hi.

    Jerry
    Main System:
    Denon AVR-2805, Polk Audio RTi70's, Polk Audio CSi40, Polk Audio FXi50, Paradigm PW-2200 v.2, Toshiba 42XV545U HDTV

    Second System:
    Denon AVR-1705, Polk Audio R40, Polk Audio CS245i, Polk Audio R15, Paradigm PS-1200a
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