Polk's ebay store??

ls7z06

Wondering about the refurb gear on Polk's ebay store. When they say refurb, wonder if those are warranty returns? Or are they simply factory blemished products? Or are they noticeably damaged? And I wonder if performance wise, they perform exactly to spec? Appreciate any feedback from those that have bought from them.

Toolfan66

My RTi A9's and CSi A6 are refurbs, came to me like they were brand new I have looked these over many times and I can't find anything wrong with them.

mrbofus

I have never purchased form there but my next purchase will be. Most everyone here doesnt have anything negitive to say about it.

superjunior

I got my csi a6 from them. couldn't tell the difference from brand new. haven't heard a bad thing yet about polk refurb products - with warrenty and top notch cs to boot - hard to beat the value

eggie

i got m70s, m40s , cs2, and a dsw 600 sub from them, all look brand new.

ls7z06

Thanks for the feedback!

packetjones

I got my rtia3 and csia4 from them and the look fantastic. There are absolutely no scratches or anything on them. And they have a warranty. All of my future polk purchases will be though polk direct.

Amazing deals.

Sherardp

Like other members my refurb TSi200s look spanking new. I would never guess that they are refurb speakers. Amazing quality. Definitely worth the purchase.

leroyjr1

Sherardp wrote: »

Like other members my refurb TSi200s look spanking new. I would never guess that they are refurb speakers. Amazing quality. Definitely worth the purchase.

+1 definitely worth the price. Brand new condition.

SolidSqual

I bought my RTia9s and two DSWPro Subs on Polk Direct. All arrived pretty much pristince, although I had a driver issue with the Rtia9, but that was fixed pretty much instantly by Polk. One of the subs even had the protective plastic over the driver still, which means it was pretty much never played or unwrapped. IMO PolkDirect is the only way to buy polk gear.

djseafood

+1

Got my Atrium 45's and CS2 from Polk Direct Ebay Store. Both looked absolutely perfect and perform that way too. I'd have no way of knowing they were refurbished if it wasn't spelled out on the invoice.

mmadden28

+1 (several times)

Hilbert

My LSi7s anc C came from the ebay store. They looked, new, were packaged as new. The only clue they weren't new was that they were broken in; they sounded good immediately.

smeg36

I'm the exception to the rule, one of the two Monitor 60s I got has a pretty sizable chunk missing from the silver edge on the front. It still sounds amazing, and for the price I can easily live with it. That's the only problem I've had with 6 speakers ordered through them.

selkec

I got a csia6 from them and whoever they use for shipping sucks and damaged the box. It had huge holes punched in it. luckily all that was messed up was the plastic power port on the back. I will not order from them again just because of this. They except no returns so if my speaker was damaged I would been S*#t out of luck

dorokusai

How is that Polk Direct's fault?

danz1906

SolidSqual wrote: »

I bought my RTia9s and two DSWPro Subs on Polk Direct. All arrived pretty much pristince, although I had a driver issue with the Rtia9, but that was fixed pretty much instantly by Polk. One of the subs even had the protective plastic over the driver still, which means it was pretty much never played or unwrapped. IMO PolkDirect is the only way to buy polk gear.

Agreed, you cant beat the Polk store!

leroyjr1

selkec wrote: »

I got a csia6 from them and whoever they use for shipping sucks and damaged the box. It had huge holes punched in it. luckily all that was messed up was the plastic power port on the back. I will not order from them again just because of this. They except no returns so if my speaker was damaged I would been S*#t out of luck

That would be the shippers fault ( Fed Ex or UPS) not polk direct. I've bought a ton of items from them and everything arrived in perfect shape.

selkec

Its not their fault and they have awesome deals. But they should find a better shipper. I think it was UPS which sucks and always does damage to stuff. They should use fed ex. The only bad thing on their part is no returns. SO my question is. What if a speaker has a bad driver in it. And it was not from shipping damage. Now what. You just got stuck with a speaker you cant return.

leroyjr1

selkec wrote: »

Its not their fault and they have awesome deals. But they should find a better shipper. I think it was UPS which sucks and always does damage to stuff. They should use fed ex. The only bad thing on their part is no returns. SO my question is. What if a speaker has a bad driver in it. And it was not from shipping damage. Now what. You just got stuck with a speaker you cant return.

Mine was shipped via Fed Ex. If Polk ships you a speaker and the damage is caused by Polk then rest assure they'll take care of you. Best customer service I've had to deal with.

selkec

Ok. Thats good to know. I wont worry then.

dorokusai

selkec wrote: »

Its not their fault and they have awesome deals. But they should find a better shipper. I think it was UPS which sucks and always does damage to stuff. They should use fed ex. The only bad thing on their part is no returns. SO my question is. What if a speaker has a bad driver in it. And it was not from shipping damage. Now what. You just got stuck with a speaker you cant return.

It still carries a warranty against DOA. The no return policy means you may have to handle it thru the proper warranty channels, not with Polk Direct. Although, I'd wouldn't be surprised if you couldn't handle that thru Polk Direct via eBay or by calling Polk CS with proof of purchase.

FedEx is the choice carrier but they will utilize whatever works best for the given area.....almost always FedEx.

guinsdan

+ 1
I had an issue with FedEx and Polk. The grille broke during shipping but Polk sent a new one asap. I got my A6 and A3's from them. Unless they are broken-in you can't tell they are refurb's.