Bit of a rant

Pycroft
Pycroft Posts: 1,960
edited October 2009 in The Clubhouse
So...I have an amp coming on Friday. Through some miscommunication, it's being delivered to my former address - about 10 minutes from my house. I don't know the owners, so inquired how to get it changed. I know it doesn't ride a truck from the destination to here - it gets off a plane and is re-routed to the final destination. I know it's not convenient, but they want 25 dollars to do that. Shipping was 30.00 total. So, it costs 30 dollars to ship it across country from Minnesota to NJ, and it costs 25 dollars to put it on a different truck. I guess I have to go ring a doorbell, introduce myself as the former home owner, and beg them to call when it comes. I think that's ridiculous.
2 Channel/HT:
Sony SS-M9 P's (ES version)
Sony SS-M1CN Center Channel
Polk RT800 Surround Speakers
Odyssey Stratos Dual Mono Amplifiers
TAD 150 Signature Tube Preamp
Harman Kardon HK354
Sony SACD Player
Post edited by Pycroft on
· Share on FacebookShare on Twitter

Comments

  • danger boy
    danger boy Posts: 15,722
    edited October 2009
    yeah that sucks man. i've never had to do that. or you can just camp out in their front yard.. since it was your old crib.. and wait for the man in brown to show up. :p

    sorry. i know you're not smiling.. but a $25 dollar charge is their way of laughing at you for writing your old address.
    PolkFest 2012, who's going>?
    Vancouver, Canada Sept 30th, 2012 - Madonna concert :cheesygrin:
    · Share on FacebookShare on Twitter
  • Demiurge
    Demiurge Posts: 10,874
    edited October 2009
    It's $25 because of the giant pain in the **** it would be if everyone just decided to switch stuff up in-transit. It's annoying for you, but put yourself in their shoes. :D
    · Share on FacebookShare on Twitter
  • Pycroft
    Pycroft Posts: 1,960
    edited October 2009
    Yeah, I can see a charge, but almost as much as it is to ship? 10 dollars maybe? Come on...I may as well cancel it and have them reship for that price.
    2 Channel/HT:
    Sony SS-M9 P's (ES version)
    Sony SS-M1CN Center Channel
    Polk RT800 Surround Speakers
    Odyssey Stratos Dual Mono Amplifiers
    TAD 150 Signature Tube Preamp
    Harman Kardon HK354
    Sony SACD Player
    · Share on FacebookShare on Twitter
  • vc69
    vc69 Posts: 2,500
    edited October 2009
    Doh!

    Sounds like a "suck it up" situation man. I understand the charge. I personally receive all shipments at my work address. No missed deliveries and there is a loading dock for oversize items. ;)
    -Kevin
    HT: Philips 52PFL7432D 52" LCD 1080p / Onkyo TX-SR 606 / Oppo BDP-83 SE / Comcast cable. (all HDMI)B&W 801 - Front, Polk CS350 LS - Center, Polk LS90 - Rear
    2 Channel:
    Oppo BDP-83 SE
    Squeezebox Touch
    Muscial Fidelity M1 DAC
    VTL 2.5
    McIntosh 2205 (refurbed)
    B&W 801's
    Transparent IC's
    · Share on FacebookShare on Twitter
  • sTiLlLeArNiNg
    sTiLlLeArNiNg Posts: 805
    edited October 2009
    Shipping companies are thieve's period.
    Media Room 7.1
    Sharp lc37d64u | Sanus vmsab-03 | Sonax ZX8680 | Yamaha htr-6290b | Emotiva xpa1 x 2 & xpa5 | RTiA 9 & 7 | CSiA 6 | FXiA 6 | Sanus NF30B-03 | Velodyne dls-3750r | Dual 505-3 m97xe | Monster avs2000/hts5100

    HTPC
    Intel e5300 | Asus p5q DLX | LG ch08 BD | OCZ 4g reaper2 | WD 1TB | Sapphire 4890 VaporX 1g | Asus Xonar HDAV 1.3 | OCZ modXtreme 700w | Antec Fusion remote MAX

    A fool and his money are easily parted
    I don't drink Koolaid

    Need some cable's? Just ask :)
    · Share on FacebookShare on Twitter
  • Demiurge
    Demiurge Posts: 10,874
    edited October 2009
    Pycroft wrote: »
    Yeah, I can see a charge, but almost as much as it is to ship? 10 dollars maybe? Come on...I may as well cancel it and have them reship for that price.

    It's like you didn't read what I just wrote....:p

    They're charging you $25 (it's probably a flat rate) to prevent people from switching addresses in the middle of transit. Does it suck? Yes. That's exactly the point.

    Their system is streamlined for efficiency and they don't want what you're doing to be commonplace among their customers.

    It's like when a company charges a restocking fee. It's a deterrent. The only reason you had to pay the $25 was because you or the shipper screwed up. Sucks, but lesson learned. :o
    · Share on FacebookShare on Twitter
  • Pycroft
    Pycroft Posts: 1,960
    edited October 2009
    Man Demiurge...what the hell do you think you're doing bringing common sense into a rant...can't you just let me be pissed about this for a bit :)
    2 Channel/HT:
    Sony SS-M9 P's (ES version)
    Sony SS-M1CN Center Channel
    Polk RT800 Surround Speakers
    Odyssey Stratos Dual Mono Amplifiers
    TAD 150 Signature Tube Preamp
    Harman Kardon HK354
    Sony SACD Player
    · Share on FacebookShare on Twitter
  • NotaSuv
    NotaSuv Posts: 3,856
    edited October 2009
    sTiLlLeArNiNg wrote: »
    Shipping companies are thieve's period.

    please explain...my company uses 6 different shipping companies and all have done a fantastic job over the past 5 years...we ship seafood from Hawaii to all 50 states and never ever a problem....its stupid comments like this that shows your "still learning" ;)
    · Share on FacebookShare on Twitter
  • sTiLlLeArNiNg
    sTiLlLeArNiNg Posts: 805
    edited October 2009
    NotaSuv wrote: »
    please explain...my company uses 6 different shipping companies and all have done a fantastic job over the past 5 years...we ship seafood from Hawaii to all 50 states and never ever a problem....its stupid comments like this that shows your "still learning" ;)

    LOL another ignorant "poke" LOL

    I don't need to explain anything :)

    Shipping comapanies ARE thieve's PERIOD. Maybe you should move to Canada and order something from the US and then you can comment OK?
    Media Room 7.1
    Sharp lc37d64u | Sanus vmsab-03 | Sonax ZX8680 | Yamaha htr-6290b | Emotiva xpa1 x 2 & xpa5 | RTiA 9 & 7 | CSiA 6 | FXiA 6 | Sanus NF30B-03 | Velodyne dls-3750r | Dual 505-3 m97xe | Monster avs2000/hts5100

    HTPC
    Intel e5300 | Asus p5q DLX | LG ch08 BD | OCZ 4g reaper2 | WD 1TB | Sapphire 4890 VaporX 1g | Asus Xonar HDAV 1.3 | OCZ modXtreme 700w | Antec Fusion remote MAX

    A fool and his money are easily parted
    I don't drink Koolaid

    Need some cable's? Just ask :)
    · Share on FacebookShare on Twitter
  • wutadumsn23
    wutadumsn23 Posts: 3,702
    edited October 2009
    Pycroft wrote: »
    Man Demiurge...what the hell do you think you're doing bringing common sense into a rant...can't you just let me be pissed about this for a bit :)


    LOL, IIRC Demi has a past in the shipping business, possibly even Military if memory serves. I could be thinking of someone else, but I'm not sure.

    -Jeff
    HT Rig
    Receiver- Onkyo TX-SR806
    Mains- Polk Audio Monitor 70
    Center- Polk Audio CS2
    Surrounds- Polk Audio TSi 500's :D
    Sub- Polk Audio PSW125
    Retired- Polk Audio Monitor 40's
    T.V.- 60" Sony SXRD KDS-60A2000 LCoS
    Blu-Ray- 80 GB PS3


    2 CH rig (in progress)
    Polk Audio Monitor 10A's :cool:

    It's not that I'm insensitive, I just don't care.. :D
    · Share on FacebookShare on Twitter
  • Demiurge
    Demiurge Posts: 10,874
    edited October 2009
    No military for me, but I do deal with freight companies almost on a daily basis. I have been nicked for some pretty nasty fees on less than truckload shipments of palletized freight. They'll charge you anywhere from $25 - $75 if you want them to make a phone call to your customer before they deliver the freight.

    The initial reaction over stuff like that is to be pissed off, but then you have to yourselves in their shoes. They're goal is to be as efficient as possible. Making them do things out of their normal range of operation disrupts their efficiency.

    What those kinds of fees have done to me is make sure all the 't's' are crosses and 'i's' dotted before freight ever leaves my dock. If I'm shipping overseas, I make my international customers pick their freight forwarder and customs broker (when needed) and I only ship collect.

    So, at the consumer level I sympathize with people who get nailed by these seemingly arbitrary fees. They make good money on them, but they're definitely there to serve a purpose as well.
    · Share on FacebookShare on Twitter
  • cnh
    cnh Posts: 13,284
    edited October 2009
    There are personal responses and financial realities above. I can understand both and both have a time and place...it's OK to rant, and it's also fine to respond to that!
    Pycroft had a chance to get something off his chest and Demiurge had the opportunity to educate us about a few things.

    It's a 'club' after all!

    cnh
    Currently orbiting Bowie's Blackstar.!

    Polk Lsi-7s, Def Tech 8" sub, HK 3490, HK HD 990 (CDP/DAC), AKG Q701s
    [sig. changed on a monthly basis as I rotate in and out of my stash]
    · Share on FacebookShare on Twitter
  • sTiLlLeArNiNg
    sTiLlLeArNiNg Posts: 805
    edited October 2009
    Keiko wrote: »
    He neVerLeArNs. He's BoZoLiSt material. :rolleyes:

    Hahaha keep strokin' it lol

    Like i said move to Canada, order something from US and bend over and prepare yourself for a REAMING! Pay attention now; that's "r-e-a-m-m-i-n-g" NOT to be confused with "rimming" ;)

    If you can't stand the cold (pussies) move to Mexico and you get the same treatment! Gotta love "free" trade :rolleyes:

    Ya know there are other place's in the world than the US.....

    I see the Osterich effect is rampant again this morning lol

    Have a GREAT day! :D
    Media Room 7.1
    Sharp lc37d64u | Sanus vmsab-03 | Sonax ZX8680 | Yamaha htr-6290b | Emotiva xpa1 x 2 & xpa5 | RTiA 9 & 7 | CSiA 6 | FXiA 6 | Sanus NF30B-03 | Velodyne dls-3750r | Dual 505-3 m97xe | Monster avs2000/hts5100

    HTPC
    Intel e5300 | Asus p5q DLX | LG ch08 BD | OCZ 4g reaper2 | WD 1TB | Sapphire 4890 VaporX 1g | Asus Xonar HDAV 1.3 | OCZ modXtreme 700w | Antec Fusion remote MAX

    A fool and his money are easily parted
    I don't drink Koolaid

    Need some cable's? Just ask :)
    · Share on FacebookShare on Twitter
  • wutadumsn23
    wutadumsn23 Posts: 3,702
    edited October 2009
    Hmmm, I have zero people on my Bozo list, but that may change here in a few minutes, lol. Chill man, not everyone is going to agree with you, or know where you are coming from on everything. Besides, Mike (Keiko) lives in Hawaii so I'm sure he knows all about REAMING when it comes to shipping.

    -Jeff
    HT Rig
    Receiver- Onkyo TX-SR806
    Mains- Polk Audio Monitor 70
    Center- Polk Audio CS2
    Surrounds- Polk Audio TSi 500's :D
    Sub- Polk Audio PSW125
    Retired- Polk Audio Monitor 40's
    T.V.- 60" Sony SXRD KDS-60A2000 LCoS
    Blu-Ray- 80 GB PS3


    2 CH rig (in progress)
    Polk Audio Monitor 10A's :cool:

    It's not that I'm insensitive, I just don't care.. :D
    · Share on FacebookShare on Twitter
  • Demiurge
    Demiurge Posts: 10,874
    edited October 2009
    sTiLlLeArNiNg wrote: »
    Hahaha keep strokin' it lol

    Like i said move to Canada, order something from US and bend over and prepare yourself for a REAMING! Pay attention now; that's "r-e-a-m-m-i-n-g" NOT to be confused with "rimming" ;)

    If you can't stand the cold (pussies) move to Mexico and you get the same treatment! Gotta love "free" trade :rolleyes:

    Ya know there are other place's in the world than the US.....

    I see the Osterich effect is rampant again this morning lol

    Have a GREAT day! :D

    You could always just buy your goods from Canada if you don't like the cost of buying from the U.S.

    We pay through the nose when importing, too, so I'm not sure what you're going on about. :rolleyes:
    · Share on FacebookShare on Twitter
  • vc69
    vc69 Posts: 2,500
    edited October 2009
    This message is hidden because sTiLlLeArNiNg is on your ignore list.

    The only thing that sucks about the BOZO list is I end up reading the crap anyway in a quote. :rolleyes:
    -Kevin
    HT: Philips 52PFL7432D 52" LCD 1080p / Onkyo TX-SR 606 / Oppo BDP-83 SE / Comcast cable. (all HDMI)B&W 801 - Front, Polk CS350 LS - Center, Polk LS90 - Rear
    2 Channel:
    Oppo BDP-83 SE
    Squeezebox Touch
    Muscial Fidelity M1 DAC
    VTL 2.5
    McIntosh 2205 (refurbed)
    B&W 801's
    Transparent IC's
    · Share on FacebookShare on Twitter