Polk customer Service

sTiLlLeArNiNg
sTiLlLeArNiNg Posts: 805
edited September 2009 in The Clubhouse
I had an accident a week back and did a number on 1 of the cabinet's of my FXiA 6's :( Sent an email in to Polk and got a reply from Helen who was VERY helpfull and directed me to our local Polk rep Walter here in Acton, Ont who got me squared away instantly! Long story short: a new cabinet is being shipped right to my door! :D

THANK YOU Helen + Walter :)
Media Room 7.1
Sharp lc37d64u | Sanus vmsab-03 | Sonax ZX8680 | Yamaha htr-6290b | Emotiva xpa1 x 2 & xpa5 | RTiA 9 & 7 | CSiA 6 | FXiA 6 | Sanus NF30B-03 | Velodyne dls-3750r | Dual 505-3 m97xe | Monster avs2000/hts5100

HTPC
Intel e5300 | Asus p5q DLX | LG ch08 BD | OCZ 4g reaper2 | WD 1TB | Sapphire 4890 VaporX 1g | Asus Xonar HDAV 1.3 | OCZ modXtreme 700w | Antec Fusion remote MAX

A fool and his money are easily parted
I don't drink Koolaid

Need some cable's? Just ask :)
Post edited by sTiLlLeArNiNg on
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Comments

  • F1nut
    F1nut Posts: 50,647
    edited September 2009
    None better.
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."

    President of Club Polk

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  • danz1906
    danz1906 Posts: 5,144
    edited September 2009
    Sweet-Great Service!
    Linn AV5140 fronts
    Linn AV5120 Center
    Linn AV5140 Rears
    M&K MX-70 Sub for Music
    Odyssey Mono-Blocs
    SVS Ultra-13 Gloss Black:D
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  • greg2350
    greg2350 Posts: 544
    edited September 2009
    Doesnt suprise me I dont think I have heard 1 negative comment about polk cs. My 2 experiences with polk cs was very positive they went above and beyond what I was expecting.
    TV: Philips 42" LCD 1080p
    Front Speakers: Polk Audio RT800i
    Center Speaker: Polk Audio CS1
    Surround Speakers: Polk Audio R50's powered of Denon AVR
    Subwoofer: Polk Audio DSW pro500
    AVR: Denon 3801
    DVD Player: Denon DVM 745 upscale 1080p
    Sat: Directtv HD 10
    Front Speakers Amp: Rotel RB 890
    Center Speaker amp: Rotel 970 BX
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  • shadowofnight
    shadowofnight Posts: 2,735
    edited September 2009
    Ok, I already know Polk CS kicks ****....I have dealt with them on numerous occasions for myself and friends...always an A+ interaction.

    Now, having said that....Did you trash an enclosure on one of your speakers and polk is picking up the tab and sending you a new enclosure for free. ???

    Or are you paying for the enclosure, and just commending them on the fast service. ??
    The first rule of Fight Club is you don't talk about Fight Club
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  • sTiLlLeArNiNg
    sTiLlLeArNiNg Posts: 805
    edited September 2009
    Cabinet is trashed, new one coming at a reduced price and shipping is free! Can not get better than that! God bless Polk audio :D
    Media Room 7.1
    Sharp lc37d64u | Sanus vmsab-03 | Sonax ZX8680 | Yamaha htr-6290b | Emotiva xpa1 x 2 & xpa5 | RTiA 9 & 7 | CSiA 6 | FXiA 6 | Sanus NF30B-03 | Velodyne dls-3750r | Dual 505-3 m97xe | Monster avs2000/hts5100

    HTPC
    Intel e5300 | Asus p5q DLX | LG ch08 BD | OCZ 4g reaper2 | WD 1TB | Sapphire 4890 VaporX 1g | Asus Xonar HDAV 1.3 | OCZ modXtreme 700w | Antec Fusion remote MAX

    A fool and his money are easily parted
    I don't drink Koolaid

    Need some cable's? Just ask :)
    · Share on FacebookShare on Twitter
  • speedster2333
    speedster2333 Posts: 37
    edited September 2009
    Best there is!!
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